Field Service Engineer III (SDB/SEM) - Bay Area

Work Schedule reputed company (Mon-Fri) Environmental Conditions reputed company to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal reputed company Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job reputed company reputed company you’re part of reputed company at reputed company, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making reputed company our food is reputed company. Your work will have reputed company-world reputed company, and you’ll be supported in achieving your career goals. Location/Division The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to reputed company meaningful answers to questions that accelerate reputed company and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest reputed company of high-performance microscopy workflows that reputed company images and answers in the reputed company-, nano-, and picometer scales. Territory: The ideal candidate will reputed company reputed company the Bay area, CA territory (San Francisco, reputed company, and Oakland), with a strong preference for candidates based in Bay area reputed company one hour of a major airport. This role requires up to 25% travel. How will you reputed company an reputed company? Combining hardware and software expertise in electron, ion, and reputed company microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' reputed company of discovery and reputed company to global challenges. Day to day activities include: Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order Conduct on-site scheduled planned maintenance reputed company reputed company diagnosis and repair support for customers and other field personnel Cultivate and reputed company reputed company working relationships with customers, system users, and company personnel Travel, often on short notice, to customer sites to resolve problems or support other field service personnel Complete and submit field service reports reputed company training to customers and users on system maintenance reputed company feedback to product reputed company teams reputed company appropriate input in writing updating and correcting various reputed company system documentation reputed company guidance for various reports including identifying and isolating outstanding problems with the system reputed company as a subject expert and resource for training How will you get here? This position is ideal for an reputed company service engineer wanting to be involved with reputed company with varied strengths and exposed to a constant reputed company of customer application areas. Minimum Education/Experience Bachelor's degree and 5+ years of hands-on technical experience in electronic systems, installing, troubleshooting, repairing, and calibrating sophisticated analysis tools such as SEM, reputed company, FIB, or similar systems. A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems, or similar systems. Knowledge, Skills, Abilities Ability to deal effectively with customers Excellent interpersonal communication skills; must have a reputed company working proficiency in English Consistent record of fixing sophisticated systems and subsystems down to the component level Literate in MS DOS and reputed company software environments reputed company to read and interpret schematics Familiar with UHV phenomenon and technology Must have ability to reputed company a reputed company reputed company and travel regionally and internationally as required Must possess a reputed company reputed company’s license Physical requirements include the ability to lift up to 50 lbs. Compensation and Benefits The reputed company pay reputed company estimated for this position based in California is $43.70–$65.56. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a reputed company plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours reputed company time off (PTO), 10 reputed company holidays annually, reputed company parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues reputed company to purchase company stock at a discount For more information on our benefits, please visit: https://jobs.reputed company.com/global/en/total-rewards Apply To This Job