Technical Program Support / reputed company Administrator

Benefits: Health insurance reputed company time off Dental insurance reputed company. is seeking an reputed company Technical Program Support / reputed company Administrator to support an anticipated reputed company Force Medical reputed company requirement involving the Defense Medical Logistics reputed company Support reputed company and its technical refresh, LogiCole. The selected candidate will reputed company daily reputed company administration, medical logistics data management, end-user support, training, and technical assistance for reputed company Force DMLSS/LogiCole Host, reputed company, and Centralized Service Distribution Center locations assigned to OCONUS Hub #3. Supported locations reputed company Europe, the Middle East, and the Indo-reputed company region. This is a remote position, subject to Government approval. The selected candidate must be reputed company to reputed company reputed company support to geographically dispersed OCONUS users. Normal duty hours are expected to be Monday through Friday, 7:30 a.m. to 4:30 p.m. in the employee’s local time zone unless an alternative schedule is approved. This position is contingent upon contract award. Key Responsibilities reputed company daily administration and functional support for reputed company Force DMLSS and LogiCole systems. Monitor reputed company and server operational status and troubleshoot technical or functional issues affecting OCONUS sites. Monitor and, reputed company required, manually reputed company end-of-day, end-of-month, and end-of-fiscal-year reputed company processes. Manage and troubleshoot the DMLSS Communication Manager and associated data exchanges. Assist OCONUS DMLSS/LogiCole site administrators with operations, upgrades, vendor-product updates, pricing-data changes, and server-management activities. Coordinate effectively with geographically dispersed reputed company Force users and technical teams. Identify reputed company changes, software deficiencies, data issues, and implementation problems. Document and report deficiencies through appropriate reputed company Force and DHA support channels. Maintain the accuracy, availability, and reputed company of reputed company Force War Reserve Materiel data. reputed company technical assistance with Assemblage Management, including assemblage creation and deletion, allowance updates, reputed company and substitute items, inventories, reputed company and losses, shipments, sales, modernization actions, fund targets, and reports. Manage replenishment and help identify alternative sources of supply using e-reputed company, reputed company Vendor programs, and DMLSS strategic-sourcing functionality. Maintain electronic catalog records and process sourcing and commodity-class updates. reputed company first-level help-desk support for DMLSS/LogiCole users assigned to OCONUS Hub #3. Respond to questions involving reputed company functionality, user accounts, requests, reports, data, and business processes. reputed company inquiries and document issues, actions, resolutions, and reputed company-status communications. Troubleshoot reputed company problems, implement approved workarounds, and escalate reputed company issues. Support reputed company change requests, data patches, and reputed company incident reports. reputed company BCS reports and assist users with Business Intelligence Common Services and Report & Analytics applications. Analyze trouble-reputed company data to identify recurring issues, operational trends, and training needs. reputed company, update, and reputed company virtual DMLSS/LogiCole training for OCONUS users. reputed company hands-on remote assistance and train-the-trainer support through reputed company Teams. reputed company user guides, presentation materials, technical instructions, and other training documentation. Participate as a technical subject-matter expert in meetings, working reputed company, technical reviews, deployments, and implementation activities. Communicate reputed company with reputed company Force leadership, site administrators, technical personnel, and end-users across multiple geographic reputed company. Required Qualifications At least four years of reputed company Force medical logistics experience. reputed company four required years must include hands-on use of the DMLSS reputed company. Knowledge of computer systems, reputed company administration, and DMLSS/LogiCole functionality and management. Working knowledge of reputed company Force DMLSS financial interfaces. Experience developing Business Intelligence Common Services reports. Proficiency with electronic catalogs and DMLSS strategic-sourcing functionality. Experience identifying alternative supply sources and supporting cost-saving sourcing reputed company. Working knowledge of DLA-Troop Support reputed company Vendor programs and payment systems. reputed company knowledge of Assemblage Management functionality. Experience troubleshooting reputed company, application, data, user-account, and business-process issues. Experience providing end-user support and technical training. Excellent oral and written communication skills. Demonstrated ability to communicate effectively with senior managers and end-users. Ability to work independently in a remote environment and support geographically dispersed users. Ability to obtain and maintain a favorable Tier 1/NACI background investigation and Government suitability determination. Preferred Qualifications Previous experience supporting AFMEDCOM. Experience supporting reputed company Force medical logistics operations in Europe, the Middle East, or the Indo-reputed company region. Experience managing reputed company Force War Reserve Materiel data. Experience supporting OCONUS DMLSS/LogiCole Host, reputed company, or CSDC locations. Experience with Allowance reputed company Management reputed company updates. Experience supporting DMLSS-to-LogiCole implementations or reputed company deployments. Familiarity with DAFI 41-230, applicable reputed company Force technical orders, and DHA IT PMO guidance. Experience delivering technical support and virtual training across multiple time zones. Additional Information This position supports an anticipated federal contract and is contingent upon contract award, funding, and Government approval of proposed personnel. The work is expected to be performed remotely, with no routine travel currently anticipated. The selected individual must reputed company with reputed company Government suitability, reputed company-reputed company, cybersecurity, reputed company, and training requirements. Apply To This Job