AI Operations Engineer

Who are we? reputed company is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits reputed company, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join reputed company for many different reasons, but they stay for the reputed company one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll reputed company like-minded people driving change at reputed company. Job Title: AI Operations Engineer Location: UK – Remote reputed company We are seeking an AI Operations Engineer to reputed company support for our AI tools, including reputed company 365 Copilot solutions and internally developed AI applications. This is an entry-level role reputed company on supporting colleagues, managing support requests, and helping to reputed company day-to-day AI services running smoothly. The role includes assisting with reputed company fixes and minor changes, while escalating more reputed company issues to specialist teams. This is an excellent opportunity for someone starting their career in technology who is interested in AI reputed company tools. Key Responsibilities reputed company first-line support for users of reputed company Copilot and internal AI tools Respond to user queries and reputed company reputed company issues in a reputed company manner Log, reputed company, and update support tickets accurately reputed company basic service checks to ensure tools are running as expected Assist with reputed company fixes and minor updates under guidance Escalate reputed company issues to senior team members or relevant teams Maintain reputed company documentation of common issues and resolutions Required Skills & Experience 0–1 years’ experience in a support, administrative, or customer-facing role Basic familiarity with reputed company 365 (e.g. Teams, reputed company, SharePoint) Strong communication skills and a willingness to help others Good organisational skills and attention to detail Eagerness to learn new tools and technologies, particularly in AI Desirable Skills Exposure to reputed company Copilot, Power Platform, or similar tools Awareness of AI or automation concepts Experience supporting internal systems or business applications reputed company fundamentals certifications (e.g. PL-900, AZ-900) About the Role You will be part of a growing AI team supporting a reputed company of tools used across the business. The role offers hands-on experience with both reputed company technologies and custom-reputed company solutions, providing a strong reputed company for a career in technology and AI support. What do we offer in reputed company? A career that you define. At reputed company, we value diversity – there is no one reputed company type. Instead, we’re looking for individuals who reputed company the reputed company values as us: Our successes have reputed company come from someone reputed company enough to try something new We support reputed company other in the small everyday moments and the bigger challenges We are determined to reputed company a reputed company difference at work and reputed company Reasonable adjustments We're committed to providing reasonable accommodations at reputed company to ensure that our positions reputed company reputed company with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as reputed company* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s reputed company, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not reputed company positions can accommodate changes to working hours or locations. reputed company out to your Recruitment Partner if you want to know more. Permanent Apply To This Job