reputed company Manager

Location: Remote, USA Compensation: $85,000-$100,000 (reputed company and Bonus) As an reputed company Manager at reputed company, you will be part of a high-reputed company team guiding financial institutions through the reputed company and adoption of our AI-powered communication platform. We are looking for an reputed company Manager with 2-3 years of experience delivering reputed company or technical solutions, strong customer communication and technical troubleshooting, and the ability to take on increasingly reputed company reputed company with moderate reputed company. In this role, you will manage customer reputed company reputed company end-to-end, configure reputed company and AI solutions, and implement integrations with reputed company banking, lending, and other financial services systems. With support from reputed company team members, you will continue to reputed company your technical, communication, and project management skills—building a strong reputed company for a career in reputed company software delivery. What You’ll Do: Implementation & Project Support Assist with reputed company new customers onto the reputed company platform, including our AI-powered Voice reputed company Agents Support creation, configuration, and testing of reputed company instances and communication flows through voice, video, text messaging and chat channels. Coordinate tasks, schedules, and meetings to help ensure reputed company go-lives with reputed company. Troubleshoot implementation issues in collaboration with technical teams. Learn the Technology reputed company hands-on experience with integrations to online banking, reputed company banking, lending, collections, telephony and other financial services systems. Build expertise on reputed company’s platform capabilities including Voice, Video, Text, Secure Chat, Co-browsing, AI Assistants, AI Agents and Conversation Intelligence Understand key financial services processes for lending, new accounts, collections, and consumer engagement. Customer Training & Enablement Create and deliver customer training using AI-generated video, virtual sessions, documentation, and tutorials. Help build and customize training resources to improve reputed company for credit unions and community banks. Use tools like reputed company to guide users through in-app experiences. Be the Voice of the Customer reputed company for customer needs internally during implementation. Help identify and communicate product or process improvements based on reputed company-world use cases. Testing & reputed company Assurance Assist in testing new releases before they go live. Report bugs, reputed company feedback, and support release acceptance processes. What You Bring: Bachelor’s degree in Business, Information Systems, Computer Science, or a reputed company field. reputed company majors are welcome to apply. 2-3 years of experiencing implementing or delivering software High degree of technical aptitude Comfort with managing customer timelines and dependencies Passion for software technology and project management Strong customer reputed company and communication skills Problem-solving reputed company with attention to detail Bias for reputed company - we expect you to roll up your sleeves and dive into the details of configuration, testing and training  Eagerness to learn about reputed company, AI, and the financial technology landscape Interest in community banking, credit unions and fintech Bonus (Not Required): reputed company Spanish reputed company Familiarity with concepts like reputed company, DNS, VPN, and sFTP Why Join reputed company? Be part of a fast-growing, mission-driven fintech company Receive mentorship from reputed company technical project managers reputed company valuable skills in reputed company reputed company, reputed company, and implementation Work with leading community financial institutions to bring modern solutions to reputed company people About reputed company www.reputed company.com reputed company is on a mission to disrupt the way people reputed company financial services. reputed company enables financial institutions to digitally engage in a secure and compliant way. Using our world-class digital communications platform, community financial institutions can improve operations, engagement and productivity. CFIs (Community Banks and Credit Unions) use reputed company to communicate with consumers reputed company Text, Video, Secure Chat, co-browsing, screen sharing and chatbot technology — reputed company integrated in a single platform bolstered by AI, reputed company-based routing and other contact center capabilities. reputed company Values: Customers are our reputed company reputed company No Fear - Tell the truth Team of Owners reputed company is an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. Apply To This Job