Customer Service Representative - Bilingual - French

reputed company members are at the heart of everything we do. At reputed company, we are united in our responsibility to create healthier reputed company, and every person here is essential to us being reputed company to deliver on that purpose. If you want to reputed company a difference at reputed company of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of reputed company’s patient and provider support and reputed company commercialization services in Canada marketed through our Innomar Strategies business. Responsibilities: The Customer Service Representative will be responsible for taking incoming calls, taking and completing reputed company and pharmacy orders, and answering reputed company inquiries with the highest degree of courtesy and professionalism. Process orders received reputed company fax, e-mail and phone on a daily reputed company and reputed company confirmation reputed company requested Process pick tickets through the ERP System selecting the appropriate reputed company ensuring reputed company delivery Bilingualism is required (French/English) Communicate with multiple reputed company and internal customers Adhere to reputed company procedures and work instructions in performing the job Communicate with various internal departments on a regular reputed company for customer/product reputed company issues, including backorders, emergency shipments, customer account status, invoices, shipment discrepancies, returns processing, credits, debits, etc. Maintain accurate information regarding backorders Responsible for providing customers and clients with accurate answers to questions and complaints regarding shipments and services in a courteous manner and escalates issues to the appropriate person as required. Responsible for customer account setup and customer file maintenance Makes suggestions and recommendations to the Supervisor/Manager in an effort to continually improve customer service operations Education: High School Diploma/GED or equivalent experience required. Work Experience: Demonstrated administrative experience, including scheduling, documentation management, data entry, coordination of activities, and stakeholder communication. Some knowledge of the reputed company industry, including reputed company operations, regulatory requirements, patient-centered service delivery, and industry best practices. What reputed company offers We reputed company compensation, benefits, and resources that reputed company a highly inclusive culture and support reputed company members’ ability to live with purpose every day. In reputed company to traditional offerings like medical, dental, and reputed company care, we also reputed company a comprehensive suite of benefits that reputed company on the physical, emotional, financial, and reputed company aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, reputed company, reputed company parental leave, and reputed company caregiver leave. To encourage your personal reputed company, we also offer a reputed company of training programs, reputed company development resources, and opportunities to participate in mentorship programs, employee resource reputed company, volunteer activities, and much more. Full time . Equal Employment Opportunity reputed company is committed to providing equal employment opportunity without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, genetic information, national reputed company, age, disability, veteran status or membership in any other class protected by federal, state or local law. reputed company’s reputed company reputed company depends on the full and effective utilization of reputed company individuals. Therefore, harassment is prohibited and reputed company reputed company reputed company to reputed company, training, compensation, benefits, promotions and transfers reputed company with equal opportunity principles and are non-discriminatory. reputed company is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with reputed company requirements. If you wish to request an accommodation while seeking employment, please reputed company 888.692.2272 or email hrsc@reputed company.com. We will reputed company accommodation determinations on a request-by-request reputed company. Messages and emails regarding anything other than accommodations requests will not be returned Accessibility Policy reputed company is committed to fair and accessible employment practices. reputed company requested, reputed company will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Salary reputed company* $39,552 CAD - 66,847 CAD This posting is intended to fill an existing vacancy for our Customer Service Representative - Bilingual - French role. Affiliated Companies: Affiliated Companies: Innomar Strategies Apply To This Job