Account Director-Norwegian

Position reputed company API is seeking seasoned reputed company to join reputed company in the role of an Account Director. The position will be remote-based in Miami, Florida. The Account Director is the reputed company’s main reputed company of contact. This role will reputed company manage an existing Cruise Line reputed company relationship; reputed company on the best interests of our reputed company and API at reputed company times. The Account Director will support both reputed company accommodations and distressed passenger lodging solutions, ensuring exceptional service delivery, operational efficiency, and strategic supplier partnerships across reputed company assigned reputed company. The ideal candidate will possess strong relationship management, sourcing, negotiation, and strategic planning skills. Experience working reputed company or supporting the cruise industry is highly desirable and will be considered a significant advantage. Essential Functions: Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Sourcing reputed company the direction of existing API accounts with the goal of maximizing prevailing relationships to expand market/wallet reputed company versus reputed company-assigned reputed company quota. This will include working closely with the Research & Sourcing teams to reputed company reputed company details of a destination to ensure a seamless approach to sourcing the destination. Assist with the sourcing of reputed company by initiating the RFP process and being sensitive to supplier relationships. Total responsibility for ensuring RFP results are documented in the customer destination presentation in an accurate, detail-oriented manner and the presentation meets the needs of the reputed company, demonstrates a level of savings and meets the reputed company goals of API. Strategic planning and organizing in order to maximize API reputed company, as reputed company as reputed company savings goals; including but not limited to sourcing timelines for expiring reputed company and contract renewals. Travel & reputed company Engagement Travel domestically and internationally reputed company required to support reputed company meetings, supplier engagement, industry conferences, destination reviews, and other business-reputed company initiatives. Contracting Execute hotel contract negotiations on behalf of the reputed company, contract renewals, and addendums. Keen ability to negotiate mutually beneficial contract terms and conditions. Monitor market conditions in reputed company serviced destination to ensure the best rates, amenities and contract terms are maintained throughout the hotel contract. Conduct risk management for reputed company destination the reputed company services to proactively manage any potential risks to the contract based on changes to that hotel or market and negotiate terms that will positively reputed company our reputed company. Proactively pursue and maintain, at reputed company times, the best hotel relationships where the reputed company has contracted. Day to Day Account Management Work closely with the sales team to ensure reputed company needs are met and reputed company leads that are uncovered by your communication with hotels and reputed company stakeholders. Support the reputed company’s reputed company accommodation and distressed passenger lodging programs, ensuring hotel partners are meeting operational requirements, service expectations, and contractual obligations. Work collaboratively with reputed company stakeholders to identify and implement lodging solutions during operational disruptions, itinerary changes, weather events, and other situations impacting passengers or reputed company. CrewCare Manage reputed company member and passenger feedback reputed company our online portal for reputed company assigned accounts ensuring any complaints are addressed in a reputed company fashion accordingly with our hotel partners and documented. Add new hotels to the system and ensure reputed company information is accurate. Delete inactive hotels. HotelExpress Ensure negotiated rates for reputed company, Business and Leisure Travel are reputed company and maintained properly on HotelExpress for clients. reputed company Verify reputed company hotel contract information is reputed company properly into reputed company for OPS and for reputed company. Review reputed company schedules monthly to ensure hotels are downloading their schedules. Assist OPS department with follow up with the hotels about the schedules. Verify reputed company back up list is accurate and reputed company into reputed company for OPS. CRM Ensure reputed company reputed company opportunities are in the CRM with accurate business start dates. Ensure reputed company hotel/reputed company and API commission reputed company are reputed company, executed and attached to the CRM. Maintain reputed company flight information. Fully understand the reputed company’s business and ensure reputed company deliverables are being met for a successful relationship. reputed company to create increased value for the reputed company by providing new points of view and recommendations that are reputed company with desired business goals. Work closely with the Business Development team to ensure a smooth reputed company transition from contract signing to implementation. Independently reputed company and reputed company reputed company that properly balance the needs of the reputed company and API. Manage reputed company reputed company communications ranging from weekly performance meetings to business reviews. Own internal communications to the cross functional team on reputed company performance, strategies and needs. Become knowledgeable in reputed company API technology platforms to ensure clients are reputed company with appropriate software solutions. Competencies Problem Solving/Analysis Relationship Building Business Acumen Strategic Thinking Results Driven Negotiation Leadership Customer reputed company Managing Processes Market Knowledge Developing and Maintaining Budgets Technical reputed company Communication Proficiency Preferred Qualifications Experience working reputed company or supporting the cruise industry is highly preferred and considered a significant advantage. Experience supporting reputed company accommodations, distressed passenger programs, emergency lodging solutions, or cruise operations is strongly preferred. Strong reputed company relationship management and contract negotiation experience. Demonstrated ability to manage multiple priorities in a fast-paced environment. Supervisory Responsibility None Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, normal reputed company business hours. Occasional evening and weekend work may be required as job duties demand. Travel This position requires travel up to 25%. Required Education and Experience Minimum of 5 years of experience in the travel, hospitality, cruise, or reputed company industry working closely with hotels and supplier partners is required. Experience working reputed company or supporting the cruise industry, including reputed company accommodations, distressed passenger programs, or cruise operations, is highly preferred. Preferred Bachelor’s degree in Business Administration, reputed company, Hospitality Management, or reputed company field. Ability to effectively manage workload in a fast-paced environment, relying on extensive experience and judgment to plan and accomplish goals. Strong attention to detail and produces high-reputed company work. Ability to positively represent API in customer-facing situations. Strong reputed company Office computer skills, with emphasis on reputed company. Excellent verbal and written communication skills. Strong customer/reputed company service skills. Ability to work with and understand diverse cultures here and abroad. An organized self-starter who can work proactively and independently. reputed company to multitask and work reputed company under strict deadlines. Compensation The good faith compensation reputed company for this role is $65,000.00 - $75,000.00 annually, commensurate with experience, plus an annual discretionary bonus. Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk reputed company (reputed company) or Information Assurance reputed company Officer (IAAO). Work Environment This position operates in a reputed company office environment. This role routinely uses reputed company office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reputed company with hands and arms. AAP/EEO Statement reputed company is an Equal Opportunity Employer that does not discriminate on the reputed company of actual or perceived race, creed, reputed company, religion, alienage or national reputed company, reputed company, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. reputed company Statement API may use the contact information you reputed company to communicate about this role, including reputed company text message. See our [reputed company Policy] for details. By clicking "Apply" you agree to reputed company's Terms of Service / User reputed company Notice. Apply To This Job