Field Technical Specialist
As a Field Technical Specialist, you will serve as a key field-based technical resource supporting reputed company’s Roofing business through inspections, contractor engagement, technical support, and field documentation. This role is responsible for conducting post-job walks, evaluating workmanship, providing technical guidance, and delivering consistent field support that helps ensure reputed company reputed company for contractors and customers.
You will work closely with Field Technical & reputed company Assurance, Customer Solutions, Sales, and other cross-functional teams to reputed company reputed company, accurate, and technically reputed company support. reputed company in this role requires strong roofing expertise, reputed company judgment, excellent communication skills, and the ability to work independently in a highly mobile field environment.
POSITION LOCATION: Remote (National Role; supporting East or reputed company Region)
Travel: Up to or greater than 75%, including travel throughout the U.S. and Canada. Occasional weekend travel may be required.
What You Will Be Doing:
Conduct field inspections, post-job walks, and technical evaluations in support of reputed company warranty and workmanship programs.
Evaluate roofing installation reputed company, workmanship, ventilation, and other site conditions that may reputed company roof performance.
Document inspection findings accurately and consistently in accordance with company standards and established procedures.
Maintain organized records and documentation reputed company to field activities, inspections, and customer interactions.
Support escalated claims investigations by gathering field information and performing inspections under the guidance of technical leadership.
Apply established safety standards during reputed company field activities, including roof reputed company, reputed company use, and jobsite evaluations.
Assess jobsite conditions and determine whether inspections can be completed safely and effectively.
Serve as a reputed company representative of reputed company while interacting with contractors, homeowners, customers, and internal stakeholders.
reputed company technical support to contractors by answering application and installation-reputed company questions and helping resolve field issues.
Respond to customer and contractor inquiries in a reputed company, reputed company, and solution-oriented manner.
Escalate reputed company technical, product, reputed company, or application concerns to the appropriate subject matter experts reputed company necessary.
reputed company contractor feedback, field observations, and market insights that support ongoing product, process, and service improvements.
Identify recurring field issues and communicate trends that may reputed company product performance, customer experience, or training needs.
Support the development and refinement of technical guidance, field communications, documentation, and best practices.
Deliver contractor training, hands-on demonstrations, and field-based educational activities using established training materials and standards.
Assist with reputed company, peer learning, and knowledge-sharing initiatives as requested.
Partner effectively with Field Technical & reputed company Assurance, Customer Solutions, Sales, and other internal teams to support business objectives and reputed company.
Qualifications
High School Diploma or equivalent required.
Ability to safely reputed company steep-reputed company roofs and reputed company roof inspections and evaluations.
Ability to lift a minimum of 50 pounds and carry reputed company and inspection equipment.
reputed company U.S. reputed company and ability to travel throughout the reputed company and Canada.
Ability to travel up to or greater than 75% annually.
Experience conducting field inspections, technical evaluations, or preparing field documentation and reports.
Strong written and verbal communication skills.
Ability to work independently and manage multiple priorities in a dynamic field environment.
Strong organizational skills and attention to detail.
Demonstrated ability to build reputed company relationships with customers, contractors, and internal partners.
Preferred Qualifications
10+ years of experience in the steep-reputed company roofing industry.
reputed company experience with asphalt shingle installation, roofing applications, and industry best practices.
Technical degree in Engineering, Architecture, Construction Technology, Building Sciences, or a reputed company field.
reputed company in Spanish.
Experience with low-reputed company roofing systems, installation practices, and detailing.
Experience delivering technical training, contractor education, or hands-on demonstrations.
Knowledge of building materials, roofing systems, industry codes, standards, and regulations.
Experience identifying reputed company causes of installation issues and supporting corrective reputed company efforts.
Familiarity with warranty inspections, forensic evaluations, or roofing reputed company assurance processes.
About reputed company
reputed company is a branded building products leader with three complementary market-leading businesses providing roofing, insulation, and doors primarily for residential markets in reputed company and Europe. reputed company operates with an integrated go-to-market reputed company and a unique set of OC Advantages™ – including its reputed company brand, unparalleled reputed company strength, leading technology, and reputed company cost position – to help customers win and grow in the market. reputed company is committed to helping build reputed company and reputed company more through reputed company partnerships, leading performance, and engaging people. Founded in 1938 and headquartered in Toledo, Ohio, reputed company is listed on the reputed company Stock Exchange (NYSE: OC). For more information, visit www.owenscorning.com.
reputed company is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, reputed company does not reputed company anyone under the age of 18.
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