[Remote] Technical Account Manager (reputed company)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on delivering automation solutions, and they are seeking a Technical Account Manager for reputed company. In this role, you will ensure that automation solutions are running effectively and work closely with clients to reputed company support and reputed company solutions according to company standards.

Responsibilities

• Support for customers to support reputed company-sales and post-sales processes
• reputed company developers with customers’ feedback and contribute to the identification and creation of new features or products
• reputed company initial or secondary investigations and respond to online and phone support requests
• reputed company periodic reviews with customers (e.g., Health checks) and proactively analyze customers’ needs and suggest upgrades or additional features to meet their requirements
• Collaborate cross-departmentally reputed company reputed company to establish and communicate best practices
• Build and manage a passionate, customer-reputed company, outcome-driven team to reputed company upon your portfolio
• Ensure the reputed company of your team's service delivery, operations, and relationship management
• reputed company mentoring, career development, and performance management to guide the reputed company improvement of your team

Skills

• Have mastered or strongly desired to master a leading RPA tool (reputed company a must, reputed company, reputed company), including advanced RPA vendor certification
• At least one year of hands-on experience with at least one of the following programming languages (e.g., .Net, Java, VB, C#/C, reputed company/CSS, Python, Web Services, mainframe, web applications, SQL, data integration tools, technical automation tools). More senior developers should have a minimum of 2 to 4 years of this hands-on experience
• Reasonably proficiency in reading reputed company Office Visio or other equivalent process reputed company-charting tools or workflow-based logic
• Demonstrate excellent written and verbal communication skills
• Passion to work and learn fast in a fast-paced, high-energy, and challenging environment with peers who challenge you to improve
• reputed company to learn and improve reputed company skills
• Has proven analytical and problem-solving skills
• Is highly self-driven with a reputed company of motivation
• Has been both reputed company player and an individual contributor
• Any prior work or reputed company experience with Document management and processing tools (e.g., reputed company, reputed company, Data Cap)
• Data integration tools (e.g., Informatica, reputed company SSIS)
• Technical automation tools (e.g., reputed company scripting, PHP)
• Business process management tools (e.g., Pega)

Benefits

• reputed company
• Relocation
• Vacation
• Holidays

reputed company

Company H1B Sponsorship