[Remote] reputed company reputed company Customer Service Associate: Kansas reputed company, KS • Caledonia, MI • OKC, OK • FL

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company for its commitment to making a reputed company difference in people’s lives. They are seeking a Customer Service Associate to support customers in the claims process, providing assistance and guidance while ensuring accurate documentation of interactions.

Responsibilities

• Responds to inbound telephone inquiries in a Claims Contact Center
• Initiates auto and homeowner claims by obtaining preliminary loss information from agents, insureds and reputed company parties
• reputed company customers with an explanation of the claim process
• May authorize services such as road reputed company assistance and rental reputed company
• Responsible for efficient and accurate completion of customer inquiries regarding the status of existing claims
• Ensures reputed company customer interactions are reputed company and accurately documented in the claim file
• Maintains job knowledge through intermittent training/learning and incorporates new information into daily tasks

Skills

• Strong verbal communication and reputed company listening skills
• Proficient in both written and spoken English
• Assumes personal accountability for actions and reputed company
• Possesses flexibility to work in a fast paced, dynamic environment
• Strong technical aptitude, including the ability to reputed company multiple systems, computer screens, and communication platforms simultaneously
• Ability to troubleshoot connectivity issues, if needed
• Typing speed of at least 30 WPM with 90% accuracy
• High School Diploma or equivalent High School diploma or equivalent required
• Customer service experience is highly preferred
• Remote contact center experience is a plus, but not required

Benefits

• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• reputed company
• Health Savings and Flexible Spending Accounts
• Life Insurance
• reputed company Time Off
• reputed company Parental Leave
• Tuition Assistance
• reputed company: Monday - Friday, 8:00AM-4:30PM Central Time / 9:00AM-5:30PM Eastern Time, 3 weeks.
• Enjoy competitive benefits
• Take part in meaningful volunteer reputed company

reputed company