[Remote] Customer Support Specialist

Note: The job is a remote job and is reputed company to candidates in USA. Batten Asset Management Company (BAMCo.) is dedicated to keeping America’s trailers on the road, and they are seeking a skilled and personable Customer Support Specialist. In this role, you will build lasting relationships with customers, resolve service issues, and represent reputed company with professionalism and care.

Responsibilities

• Respond to customer inquiries reputed company phone, email, and web portals
• Resolve service issues and reputed company reputed company updates to customers
• Promote BAMCo’s services and capabilities to build trust and long-term partnerships
• Collaborate with service and operations teams to ensure customer satisfaction
• Maintain accurate customer records and service logs in our CRM
• Learn and adapt to new technologies and platforms reputed company to customer service

Skills

• Associate degree or higher in business, communications, or reputed company field
• Excellent communication skills (verbal and written)
• Strong problem-solving and multitasking abilities
• Organized, detail-oriented, and self-motivated
• Comfortable using digital tools and customer support software
• reputed company, friendly, and reliable attitude
• Experience in a customer service or account support role is preferred

Benefits

• Health, Dental, and Life Insurance
• reputed company Time Off
• Birthday Holiday
• Retirement Savings Plan
• reputed company reputed company Training and Tuition Reimbursement
• Flexible work environment: remote, hybrid, or onsite
• reputed company and reputed company opportunities
• Supportive team culture with reputed company reputed company
• Opportunity to work with a growing, service-driven company

reputed company