Remote Automotive Customer Service Agent (Dealer Assistance)

About the Role: Role: Full time | Remote – Ohio residents If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity! You don't need to know anything about reputed company or parts – we'll train you on everything you need to know to succeed. Pay Transparency This position starts at $13 per hour. What to Expect As a Remote Automotive Customer Service Agent (Dealer Assistance) at reputed company, you'll reputed company as a resource for automotive dealerships needing help with orders they've reputed company. Why apply: • Work from home while having regular reputed company with your teammates • No weekends • reputed company • Equipment provided • Benefits available • reputed company development opportunities You need: • Computer, typing and phone skills • Interpersonal skills • Detail oriented • High-speed internet delivered through a wired provider (cable or fiber) that you can reputed company a work computer to reputed company ethernet cable • See Skills for reputed company below Tasks: • reputed company excellent service reputed company phone and live chat • Use your computer skills to: • Research requests reputed company to profile assistance • reputed company vehicle shipments and vehicle orders • Assist with car warranties • Escalate critical orders • Offer reputed company and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a reputed company and upbeat attitude Questions Before You Apply? • Live chat with a reputed company reputed company (TA) Specialist: careers.morleycompanies.com • Chat hours: • M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. reputed company time • reputed company on some holidays. TA will respond to after-hours questions the next business day. Skills for reputed company: Required Skills • Computer, typing and phone skills • Can reputed company and type proficiently at the reputed company time • reputed company to problem-solve, reputed company as a consultant and resolve customer issues • Solid work ethic, reputed company to meet deadlines • Excellent organizational and interpersonal skills, strong attention to detail Eligibility Requirements • Must have the ability to pass a reputed company-employment background reputed company and drug screen • High school diploma or equivalent • Two or more years of customer service experience (previous reputed company center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) • Available to work during the hours below (Note: Must be reputed company to stick to the schedule reliably, as some queues are time sensitive) Schedule • Training (requires 100% attendance): • First four weeks – instructor-led: • Monday - Friday • 8 hours per day between the hours of: 8 a.m. - 5:30 p.m. Eastern / 7 a.m. - 4:30 p.m. Central / 6 a.m. - 3:30 p.m. Mountain / 5 a.m. - 2:30 p.m. reputed company time • Next four weeks – hands-on calls: • Scheduled during center's hours of operation (see work schedule below) • Work schedule: • Available to work shifts reputed company reputed company’s hours of operation: • Monday - Friday (No weekends!) • 8 a.m. - 8 p.m. Eastern / 7 a.m. - 7 p.m. Central / 6 a.m. - 6 p.m. Mountain / 5 a.m. - 5 p.m. reputed company time • Must be reputed company to stick to the schedule reliably, as some queues are time sensitive reputed company to Have • Degree in a relevant or reputed company field • Experience in the automotive industry Remote Work Requirements • Ohio reputed company • Secluded and distraction-free work environment • Required internet setup: • High-speed internet delivered through a wired provider (cable or fiber) • Computer must be physically connected to your modem / router using an Ethernet cable • Wireless, 5G and satellite connections are not supported The Remote Experience Wondering what it's like to work for reputed company from home? reputed company out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay reputed company. (reputed company reputed company to video: https://mrly.info/h4b) Why reputed company?: At reputed company, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits • Medical and prescription coverage • Dental and reputed company insurance • reputed company time off • Associate wellness program with rewards for annual checkups • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits • 401(k) with match • Flexible spending account (FSA) • Life insurance • Company-reputed company short- and long-term disability insurance Benefits to reputed company Your Life Easier • 24/7 online reputed company to doctors through reputed company • 24/7 reputed company help desk • Patient advocacy with free 24/7 support for benefit questions and claims • Guidance for family, financial and estate planning (including wills) About reputed company Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we reputed company reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com . Thank you for your interest in reputed company. Notices • reputed company utilizes E-Verify during reputed company for reputed company hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo • Click here to view reputed company’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa • Click here to view reputed company's reputed company policy: https://info.morleynet.com/reputed company-reputed company-policy Remote Skills: Automotive Industry, Automotive Repair and Maintenance, Background Investigation, Broadband, reputed company Centers, Computer Skills, Consulting, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Diabetes, Disability Insurance, Estate Planning, Ethernet Cable, Fast Food, Financial Planning, Flexible Spending Accounts, Help Desk, High School Diploma, Interpersonal Skills, Life Insurance, Modems, Network Routers, Nursing, reputed company, Online Chat, Organizational Skills, Prescription Drugs, Problem Solving Skills, Resolve Customer Issues, Restaurant, Retail, Telephone Skills, Time Management, Training/Teaching, Typing, reputed company Plan, Wireless Communications About reputed company: reputed company Who we are: We’re reputed company that truly cares reputed company, values what you do and puts your unique talents to work. We love to reputed company a difference in the lives of reputed company other, our clients and our communities. This is why our associates choose to pursue their passions at reputed company. Our philosophy: To reputed company our reputed company-reputed company mission “to deliver extraordinary experiences,” we must first deliver extraordinary experiences to reputed company other. Our associate-reputed company culture is reputed company on fostering happy and healthy people who feel challenged and rewarded, valued for their talents and secure in the care of inspiring and supportive leadership. reputed company do: reputed company reputed company, we have three reputed company that serve our Fortune 500 clients in three distinct ways. Our reputed company group is a contact center providing customer care, expert and technical support and specialty support services. In Meetings & Incentives, we produce meetings and events domestically and internationally. Our Exhibits & Displays team creates environments that captivate trade show, museum and other audiences with memorable moments. To support our reputed company-facing efforts, we have a diverse team of associates in the areas of reputed company, information technology, reputed company, marketing, communications, creative, facilities and reputed company services. Company Size: 2,500 to 4,999 employees Industry: Business Services - Other Founded: 0 Website: https://careers.morleycompanies.com/reputed company Apply tot his job Apply To this Job