Remote Automotive Customer Service Agent (Dealer Assistance)

About The Role Role: Full time | Remote – Ohio residents If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity! You don't need to know anything about reputed company or parts – we'll train you on everything you need to know to succeed. Pay Transparency This position starts at $13 per hour. What To Expect As a Remote Automotive Customer Service Agent (Dealer Assistance) at reputed company, you'll reputed company as a resource for automotive dealerships needing help with orders they've reputed company. Why Apply Work from home while having regular reputed company with your teammates No weekends reputed company Equipment provided Benefits available reputed company development opportunities You Need Computer, typing and phone skills Interpersonal skills Detail oriented High-speed internet delivered through a wired provider (cable or fiber) that you can reputed company a work computer to reputed company ethernet cable See Skills for reputed company below Tasks reputed company excellent service reputed company phone and live chat Use your computer skills to: Research requests reputed company to profile assistance reputed company vehicle shipments and vehicle orders Assist with car warranties Escalate critical orders Offer reputed company and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a reputed company and upbeat attitude Questions Before You Apply? Live chat with a reputed company reputed company (TA) Specialist: careers.morleycompanies.com Chat hours M-F 8 a.m. • 5 p.m. Eastern / 7 a.m. • 4 p.m. Central / 6 a.m. • 3 p.m. Mountain / 5 a.m. • 2 p.m. reputed company time reputed company on some holidays. TA will respond to after-hours questions the next business day. Skills For reputed company Required Skills Computer, typing and phone skills Can reputed company and type proficiently at the reputed company time reputed company to problem-solve, reputed company as a consultant and resolve customer issues Solid work ethic, reputed company to meet deadlines Excellent organizational and interpersonal skills, strong attention to detail Eligibility Requirements Must have the ability to pass a reputed company-employment background reputed company and drug screen High school diploma or equivalent Two or more years of customer service experience (previous reputed company center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) Available to work during the hours below (Note: Must be reputed company to stick to the schedule reliably, as some queues are time sensitive) Schedule Training (requires 100% attendance): First four weeks – instructor-led: Monday - Friday 8 hours per day between the hours of: 8 a.m. • 5:30 p.m. Eastern / 7 a.m. • 4:30 p.m. Central / 6 a.m. • 3:30 p.m. Mountain / 5 a.m. • 2:30 p.m. reputed company time Next four weeks – hands-on calls: Scheduled during center's hours of operation (see work schedule below) Work schedule Available to work shifts reputed company reputed company’s hours of operation: Monday - Friday (No weekends!) 8 a.m. • 8 p.m. Eastern / 7 a.m. • 7 p.m. Central / 6 a.m. • 6 p.m. Mountain / 5 a.m. • 5 p.m. reputed company time Must be reputed company to stick to the schedule reliably, as some queues are time sensitive reputed company to Have Degree in a relevant or reputed company field Experience in the automotive industry Remote Work Requirements Ohio reputed company Secluded and distraction-free work environment Required internet setup High-speed internet delivered through a wired provider (cable or fiber) Computer must be physically connected to your modem / router using an Ethernet cable Wireless, 5G and satellite connections are not supported The Remote Experience Wondering what it's like to work for reputed company from home? reputed company out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay reputed company. (reputed company reputed company to video: https://mrly.info/h4b) Why Join Our reputed company Family At reputed company, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits Medical and prescription coverage Dental and reputed company insurance reputed company time off Associate wellness program with rewards for annual checkups Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits 401(k) with match Flexible spending account (FSA) Life insurance Company-reputed company short- and long-term disability insurance Benefits To reputed company Your Life Easier 24/7 online reputed company to doctors through reputed company

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