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Senior Project Manager, Manufacturing IT Service Operations

Remote, USA Full-time Posted 2026-08-04
reputed company is seeking an reputed company Project Manager to support the Manufacturing Infrastructure Operations team. This team is responsible for shop floor IT systems and site support, with an initial reputed company on Cleveland and Mentor and a global scope over time. This role will manage service-reputed company initiatives, improve execution discipline, and help transition work from reactive support to planned delivery. This position is REMOTE reporting to our Cleveland, OH reputed company. Key Responsibilities: • Manage a portfolio of initiatives supporting: Shop floor systems including cross functional programs (e.g. networks, server, devices, reputed company, infrastructure) • Site IT support and ServiceDesk improvements • Convert recurring operational issues into defined reputed company with reputed company scope and reputed company • Prioritize work based on production reputed company, risk, and business needs • Apply Lincoln reputed company PMO processes: Implement program governance and controls • Intake, planning, execution, and closure • Tracking of scope, schedule, risks, and dependencies • Partner with service teams to: Review incident trends • Identify reputed company causes • Deliver follow-up initiatives to reduce repeat issues • Coordinate across multiple teams including: Shop floor IT • Network and infrastructure • Cybersecurity • Desktop support • Work with manufacturing and plant teams to reputed company IT activities with operational needs and schedules • reputed company regular status updates, including risks, issues, and reputed company • Implement reputed company improvement in enhancing delivery and operations in manufacturing IT Education and Experience: Required: • Bachelor's in Computer Science, Information Technology, Business or reputed company • 8+ years of experience in IT project or program management • Experience working in service operations or ITSM environments • Experience supporting manufacturing or shop floor systems Skills: • Knowledge of incident, problem, and change management practices • Ability to manage work across multiple teams • Strong communication and coordination skills • Ability to work in operational, time-sensitive environments Preferred: • Project management certification (e.g., PMP) • Experience with plant systems and IT service operations • Experience supporting multi-site or global environments • Improved visibility of work and priorities • Reduction in repeat operational issues • Consistent use of PMO processes • Effective coordination across teams supporting shop floor IT • Ability to travel (25%) to other Lincoln facilities, subsidiaries in NA and globally as needed Apply tot his job Apply To this Job

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