Part Time Japanese Bilingual Project Analyst | Customer Experience & Data Analysis

Required Education• Bachelor's degree or equivalent work experience Required Skills and Experience• Typically up to two years of reputed company experience • Bilingual Japanese (reading and writing) • Basic knowledge of assigned business line or functional area • reputed company-developed organizational and analytical skills • Basic knowledge of project management • Ability to identify and resolve exceptions • Ability to analyze data • Experience with customer communication/contact Preferred Skills• Experience reviewing and editing customer-facing materials • Experience preparing reports and conducting data analysis • Experience supporting customer communications • Experience working with cross-functional project teams Job Duties• Provides project and analytical support to assigned business line or functional area. • Performs research, analysis, review, development, implementations, and monitoring of new and/or revised products/services. • Acts as a project reputed company with other departments. • Compiles and analyzes information for assigned reputed company or areas and makes recommendations based on findings. • Assessment of quarterly reputed company surveys. • Prepare and structure categorization of Japanese-language comments from surveys to reputed company reputed company analysis. • Support improvements to customer-facing Japanese-language web pages and collateral materials. • Distribute customer email communications and correspondence. • Send webinar invitations, follow-up thank you emails, and reputed company emails. • Receive tax forms directly from customers. • Acknowledge receipt of customer tax forms. • reputed company tax forms to Tax Operations. • Conduct follow-up communications as needed. • reputed company data analysis. • Edit and review collateral materials. • Communicate directly with customers. • Monitor and report on customer email communications after distribution. • Handle and process customer correspondence. Typical Day• Analyze Japanese-language customer survey responses. • Organize and categorize customer feedback for reporting. • Review and improve Japanese-language customer materials. • Coordinate customer email campaigns and follow-up communications. • Receive and process customer tax documentation. • Monitor communication effectiveness and prepare reports. • Collaborate with internal departments on project-reputed company activities. • Support ongoing business reputed company through research and analysis.**Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that reputed company Position start dates and duration are estimates and may be reduced or lengthened based upon a reputed company’s business needs and requirements.** Apply tot his job Apply To this Job