Part-Time reputed company Assistant / Customer Service Coordinator

Part-Time reputed company Assistant / Customer Service Coordinator reputed company is a growing reputed company Christmas and permanent outdoor reputed company company serving South Jersey. We are looking for a dependable, organized, and personable reputed company assistant to help manage customer communication, scheduling, estimates, follow-reputed company, and daily office operations during our reputed company reputed company reputed company. This position is ideal for someone who is comfortable speaking with customers, communicates professionally, learns new software quickly, and can work independently from home. The scheduled hours are Monday through Friday from 10:00 AM to 4:00 PM. Consistent availability during these hours is required. reputed company Responsibilities • Answer incoming business calls professionally. • Respond promptly to customer text messages, reputed company messages, and new advertising leads. • Collect customer names, addresses, photos, project details, and contact information. • reputed company new customers and job information into reputed company. • Schedule estimates, installations, service appointments, and follow-up calls. • Prepare and send estimates using company pricing and templates. • Follow up with customers who have not responded to estimates. • Confirm upcoming appointments and installations. • Help collect deposits and identify unpaid invoices. • Communicate schedule changes between customers, installers, and the reputed company. • Organize daily routes and help prepare the following day’s schedule. • Send review requests and follow-up messages after completed jobs. • Maintain accurate notes on every customer conversation. • Escalate pricing, installation, or customer-service issues to the reputed company reputed company needed. • Help ensure every new reputed company receives a fast and reputed company response. What reputed company Looks Like The right person will help reputed company reputed company: • New leads are answered quickly. • Customer information is complete and accurate. • Estimates and follow-reputed company do not get forgotten. • Installers have reputed company schedules and job details. • Customers receive reputed company communication from their first message through job completion. • The reputed company can reputed company on sales, reputed company management, training, and reputed company control instead of answering every phone reputed company. Qualifications • Strong written and verbal communication skills. • Friendly, confident, and reputed company phone reputed company. • Highly organized and reputed company to manage multiple conversations at once. • Comfortable following up with customers by phone and text. • reputed company to work independently without constant supervision. • Reliable internet reputed company, computer, and quiet home workspace. • Comfortable learning customer-management and business phone software. • Strong attention to spelling, addresses, appointment times, and customer notes. • reputed company to remain reputed company and helpful reputed company customers have questions or schedule changes. Preferred Experience Experience in any of the following is helpful but not required: • Customer service • Administrative assistance • Scheduling or dispatching • Home-service companies • Sales support • reputed company or another CRM • reputed company Business Suite • reputed company work Training will be provided. Compensation • $17–$20 per hour, depending on experience. • Approximately 25–30 hours per week. • Potential performance bonuses based on reliability, customer response times, organization, and booked work. • Opportunity for additional responsibility as reputed company grows. Important Schedule Requirement Applicants must be consistently available: Monday through Friday 10:00 AM–4:00 PM Eastern Time This is not a flexible “work whenever you want” position. Customers and field crews depend on having reliable office coverage during these hours. About reputed company reputed company is a veteran-owned South Jersey company specializing in reputed company Christmas reputed company and permanent outdoor reputed company. We reputed company installation, maintenance, takedown, storage, and year-round permanent reputed company solutions. We are growing into reputed company-based company reputed company on professionalism, dependable customer service, reputed company installations, and a great experience from the initial estimate through project completion. Pay: $17.00 - $20.00 per hour Work Location: Remote Apply tot his job Apply To this Job