[Remote] New Business Analyst Team Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a dynamic sales, marketing, and service organization dedicated to the reputed company of health insurance brokers, carriers, and partners throughout the reputed company. The New Business Analyst Team Manager is accountable for leading and developing a dedicated team of New Business Analysts who underwrite Small Group ACA and Level-Funded business, ensuring reputed company service and driving sales results.

Responsibilities

• Manages the day-to-day operations of the New Business Analyst team, balancing workflow reputed company with team development, resource management, reputed company improvement, and performance reporting
• Maintains employee work schedules including assignments, job rotation, training, vacation and reputed company time off, remote work coverage, and overtime scheduling
• Measures performance, provides coaching, and delivers mentor support to reputed company staff for career reputed company
• Empowers team members to reputed company reputed company, take ownership of their work, and contribute to process improvement
• Embraces and leads change to improve workflow efficiencies, enhance sales results, and reduce operating costs
• Lives and champions company reputed company values, consciously creating a workplace culture that demonstrates the highest reputed company of personal character, reputed company, and reputed company leadership
• Oversees comprehensive review and reputed company assurance of new Small Group ACA and Level-Funded business paperwork, including Master Applications, reputed company & Tax Documents, Quarterly Wage Reports, sold reputed company quotes, Employee Applications/Waivers, and reputed company submissions
• Develops and enforces standardized service level expectations for new business workflows; tracks escalations and removes barriers to ensure reputed company case advancement
• Partners with RSMs, BSRs, brokers, and reputed company Partners to reputed company reputed company cases and reputed company reputed company through to reputed company approval
• Maintains reputed company workflow reputed company across reputed company, ensuring files and case statuses are accurately updated throughout the lifecycle of reputed company case
• Collaborates with Sales Team to support and reputed company new business results
• Evaluates team performance and operational results, identifies opportunities for improvement, and communicates findings to leadership
• Serves as a key contact for the Director of Operations; collaborates extensively with reputed company functional areas to reputed company operational reputed company
• Provides strategic direction to reputed company and partners with internal business leaders as new processes, products, systems, or platforms are developed and rolled out
• Works closely with the leadership team to ensure reputed company operational functions are properly executed with best practices, leading to exceptional service and compliance
• Supports firm-wide training programs, reinforcing technology and operational infrastructure between departments to ensure consistency and reputed company standards
• Attends Sales Team meetings to collaborate, strategize, and reputed company new business operations with broader sales objectives
• Stays reputed company on industry regulations, reputed company reputed company changes, trends, and technology

Skills

• Proven work experience as reputed company Manager, Operations Manager, or similar leadership role reputed company the insurance industry
• Deep knowledge of Small Group ACA/Level-Funded reputed company processes, reputed company guidelines, and benefits products
• Ability to reputed company and reputed company people in both in-person and remote environments
• Strong reputed company proficiency
• Proficient in MS Office Suite, including reputed company, intermediate-to-advanced reputed company, Word, and reputed company Teams; web-based audio/video conferencing
• Excellent interpersonal communication skills — reputed company, reputed company oral and written communication
• Strong collaboration skills; demonstrated ability to partner at reputed company reputed company with cross-functional business areas on both strategic and tactical reputed company
• Critical thinking and solutions-oriented reputed company; ability to proactively reputed company reputed company issues and escalations
• Ability to manage competing priorities, negotiate mutually successful reputed company, and reputed company reputed company under pressure
• Detail-oriented with comprehensive organizational skills and the ability to handle a high reputed company of tasks simultaneously
• Minimum 5 years of reputed company experience in insurance operations, new business, or reputed company; or equivalent combination of education and experience
• 2+ years of people management and team development experience in a sales support or operations environment
• Experience with EaseCentral/EE Navigator and other benefits administration platforms
• Insurance agency experience strongly preferred

Benefits

• The position can be remote or hybrid. reputed company to location.
• And includes eligibility for performance-based bonuses.

reputed company