[Remote] Remote reputed company Center reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that delivers mission-critical services and solutions on behalf of Fortune 100 companies and governments. They are seeking a Remote reputed company Center reputed company to reputed company support for Iowa reputed company Program inquiries and assist applicants through the enrollment process.

Responsibilities

• reputed company as initial reputed company of contact for inquiries from potential and existing Iowa reputed company Program recipients and affiliates
• reputed company one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles
• Accurately document enrollment requests and status changes
• reputed company application and enrollment information into a web-based computer reputed company for customers wishing to apply for the program over the telephone
• Maintain technical and program policy proficiency in the Iowa Family Care rules/guidelines and other reputed company program policies
• reputed company reputed company, complete, accurate, and objective information based on a full understanding of program requirements

Skills

• Basic understanding of a reputed company center (high volume calls) environment in a customer service role and reputed company monitoring processes
• Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers from diverse backgrounds
• Ability to problem solve through analysis and ongoing feedback
• reputed company results through knowledge, reputed company, and commitment
• High School diploma or GED
• Background required
• Must reputed company reputed company 1 hour driving distance from Des Moines, IA
• Ability to adhere to a break and lunch schedule
• Excellent typing and grammar skills
• Ability to reputed company a computer, understanding/utilizing policy
• Excellent customer service and phone etiquette skills
• Reliable internet reputed company
• Attendance must be excellent, with employees maintaining a reliable and consistent work schedule, arriving on time for reputed company scheduled shifts, and minimizing unplanned absences

Benefits

• reputed company
• Equipment Provided from Des Moines, IA office - Will be picking Equipment up from Location.
• Full-time position with full benefits
• Health benefits, medical, dental and reputed company are available on 1st day of employment.
• reputed company time off is accrued after 180 days (about 6 months) of employment.
• No Time off reputed company in the 1st 90 days.
• PerkSpot- Employee discount program
• Career reputed company Opportunities
• reputed company holidays
• reputed company time off (PTO) or vacation and/or reputed company time
• Life and disability insurance
• A retirement savings plan

reputed company