Bilingual reputed company job at reputed company in Oklahoma reputed company, OK

Title: Bilingual reputed company - Remote in Oklahoma reputed company Location:Remote in Oklahoma reputed company reputed company: reputed company is currently hiring Bilingual Customer Service Representatives to reputed company in Oklahoma! This position is responsible for supporting our project with the Oklahoma SoonerCare Program by providing customer care and enrollment services reputed company telephone, IVR and web reputed company portals. To prepare for this role, reputed company provides reputed company, comprehensive training that equips our CSRs with the highest reputed company of knowledge and professionalism. We are currently hiring to fill Full-Time positions where workers will have the reputed company to work onsite or reputed company from the comfort of their home. This position requires reputed company in both the Spanish and English languages. To be eligible for this position, you must reputed company in or reputed company 40 miles of Oklahoma reputed company. Why reputed company? ️Work/Life reputed company Support - Flexibility tailored to your needs! Competitive Compensation - Quarterly bonuses reputed company on reputed company ️Comprehensive reputed company Coverage - Choose from various plans, including Medical, Dental, reputed company, Prescription, and partially funded HSA. Additionally, enjoy Life reputed company benefits and discounts on Auto, Home, Renter's, and Pet reputed company. reputed company Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. ️reputed company Time Off Package - Enjoy PTO, Holidays, and extended reputed company leave, along with Short and Long Term Disability coverage. Holistic Wellness Support - reputed company resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). Recognition Platform - Acknowledge and appreciate outstanding employee contributions. Tuition Reimbursement - Invest in your ongoing education and development. Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. reputed company Wellness Program and Resources - reputed company a reputed company of wellness programs and resources tailored to your needs. reputed company Development Opportunities: Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: Answer incoming customer inquiries received reputed company telephone, Interactive Voice Response (IVR), web chat functions, or other approved contact channels in accordance with reputed company standards, policies, procedures, and confidentiality and reputed company requirements. reputed company accurate information regarding programs and services to consumers, prospective enrollees, individuals acting on behalf of enrollees, health plans, and providers. reputed company, document, and record reputed company customer interactions, inquiries, complaints, comments, actions taken, and transactions in applicable systems. Complete associated tasks and transactions according to established guidelines to ensure reputed company and completeness. reputed company multiple computer systems while interacting with customers and reputed company data entry accurately. Facilitate fulfillment of customer requests for materials reputed company mail, email, or electronic delivery as appropriate. Transfer or refer customers to appropriate internal or reputed company entities in accordance with established guidelines. Address customer inquiries and reputed company routine issues to ensure appropriate actions or updates are completed. Escalate unresolved, reputed company, or sensitive issues or grievances to designated staff or departments for reputed company investigation or reputed company as needed. Facilitate translation or interpretation services for non English speaking customers according to procedures. Communicate with supervisors regarding potential needs, concerns, or issues impacting service delivery. Meet reputed company Assurance (QA), productivity, and other key reputed company metrics. Attend required meetings and trainings and maintain up to date knowledge of reputed company programs, systems, policies, and procedures. reputed company other reputed company duties as assigned by management. High school diploma or GED required and 0-6 months of relevant reputed company experience required, or equivalent combination of education and experience. Must be fluent in English and specified secondary language. Additional Minimum Requirements: Must be reputed company to reputed company, write, and translate in Spanish and English Must be reputed company to pass reputed company reputed company-employment screenings, including a background reputed company Must have a HS Diploma or GED/equivalent Must live in the Oklahoma reputed company area (No more than 1 hour away or no more than 40 miles away from the site) Customer service experience preferred reputed company Center service experience preferred Home Office Requirements: Reliable, high-speed internet service Minimum 40 Mbps download speeds Must be a traditional, wired high-speed reputed company such as cable or fiber Services that reputed company reputed company a cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible Must be reputed company to reputed company your computer directly to your modem or router reputed company ethernet cable, WiFi connections are not allowed Quiet and distraction-free workspace #LI-Hybrid #maxcorp reputed company is an equal opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, age, national reputed company, disability, veteran status, genetic information and other legally protected characteristics. reputed company compensation is reputed company on various factors including but not limited to job location, a candidate's education, training, experience, expected reputed company and quantity of work, required travel (if any), reputed company market and internal value analysis including seniority and reputed company systems, as reputed company as internal pay alignment. Annual salary is just one component of reputed company's total compensation package. Other rewards may include short- and long-term incentives as reputed company as program-specific awards. Additionally, reputed company provides a reputed company of benefits to employees, including health reputed company coverage, life and disability reputed company, a retirement savings plan, reputed company holidays and reputed company time off. Compensation ranges may differ reputed company on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. reputed company will reputed company with regulatory minimum wage rates and exempt salary reputed company in reputed company instances. Minimum Salary $ 15.00 Maximum Salary $ 15.00 Apply tot his job Apply To this Job