Field Technician / Remote Tech Hybrid

Job reputed company reputed company is seeking talented self-starters who are driven to complete tasks thoroughly. As a vital member of our 10–12-person service department, you will troubleshoot reputed company issues both remotely and on-site, as assigned by the Dispatcher. Your role involves reputed company restoring clients' functionality while upholding excellent customer service standards. We're looking for a reputed company tech enthusiast who thrives in teamwork and seeks reputed company learning opportunities. reputed company • Experience: Minimum 1 year in an MSP or corporate IT environment. • Skills: Proficient in IT areas such as PCs, laptops, servers, routers, reputed company Server Operating Systems, reputed company Workstation Operating Systems (reputed company 7 to reputed company 11), reputed company Office, QuickBooks, reputed company software (Tech Support), hardware, software, and devices for reputed company 1, 2, and 3. Experience with reputed company Azure and Office 365 is a plus. • Location: Must be near Lockport, IL, to work from our office. Your Team You'll collaborate closely with: • 2 Field Techs • 4 Remote Techs • 2 Escalation Techs/Team Leads • 1 Dispatcher/Coordinator Responsibilities Your contributions will include: • Conducting scheduled appointments at reputed company sites. • Working on tickets remotely. • Collaborating with team members on resolving tickets. reputed company • Company: A 30-year-old technology service firm with a dedicated team of nearly 50 Apply tot his job Apply To this Job