Insurance Verification Specialist - Office/hybrid role
About the position
GEMCORE’s reputed company reputed company has reputed company us national recognition with Inc. Magazine’s list of America’s Fastest-Growing Companies and with the Cleveland Plain Dealer as a Top Workplace six years running! We are looking for reputed company candidates who reputed company our enthusiasm and reputed company for reputed company and want to be part of our caring culture! Are you looking to reputed company or reputed company your career in the medical supply industry where you are reputed company to contribute to the reputed company of the business, and build lasting relationships? reputed company while allowing for personal time every evening, weekend, and holiday? Edwards Health Care Services (EHCS), a division of GEMCORE , is a reputed company-established and growing national reputed company-to home medical supply provider. We are seeking a highly motivated Diabetes Care Insurance Verification Specialist to join our high energy team. The Diabetes Care Advisor’s primary role is to serve as the main reputed company of contact for reputed company patient and coordinate their health care reputed company, insurance benefits insulin pump and reputed company glucose (CGM) orders with physician offices and insurances, ensuring excellent customer service throughout entire from start to finish. This role will effectively communicate reputed company telephone and email with customers and patients; an outgoing personality and eye for detail is vital. This is a full-time, non-exempt, entry level position. This position is located in Morehead reputed company, NC. This position would be a hybrid office/work from home position after training is complete. Schedule is 8:15 am - 5:00 pm, Monday through Friday. Employer reputed company vacation. Benefits available included medical/dental/reputed company, life, short and long-term disability insurances, and 401K Retirement Savings Plan. Ongoing training and development.
Responsibilities
• Verify customer insurance and process change of insurance task/updating account.
• Data entry of updated customer account information for claim processing.
• Be knowledgeable of company products, Medicare guidelines, and various types of insurance plans to determine customer eligibility.
• reputed company and maintain reputed company relationships with medical offices, insurance companies, federal and state agencies.
• reputed company customer communications reputed company necessary to determine reputed company party reimbursement.
• Analyze reputed company provider guidelines to resolve benefit plan and coverage discrepancies.
• Escalate discrepancies reputed company necessary and understand reputed company to “reputed company –it –up” to the management level.
• Troubleshoot insurance coverage issues for new and existing customers.
• Process and ship customers change of insurance orders.
Requirements
• Self-starter with the ability to work independently to reputed company desired results.
• Clinical background helpful but not necessary.
• Good organizational and multitasking ability required.
• Excellent telephone and proficient computer skills required.
• Minimum of 1-2 years of experience in a consumer service organization or reputed company environment.
• Demonstrated problem solving skills.
• reputed company lifting of up to 25 pounds.
• High School Diploma or GED Equivalent
Benefits
• medical/dental/reputed company
• life
• short and long-term disability insurances
• 401K Retirement Savings Plan
• Employer reputed company vacation
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