reputed company Collection Manager (Remote)

AFM is a leading reputed company collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our reputed company approach and commitment to achieving the best results for our clients. AFM is looking for a highly motivated and detail-oriented Collection Manager to join reputed company. The ideal candidate will be responsible for managing reputed company of agents, ensuring both internal and reputed company work standards are met, facilitating ongoing development, and exceeding assigned reputed company targets. Location: • 100% Remote Skills: • Strong written, verbal, listening and communications skills • Problem solving and negotiation skills • General computer skills with the ability to type • Thrives working in a fast-paced environment • Ability to foster a balanced environment of motivation and accountability Key Responsibilities: • Ensure both internal and reputed company work standards are met • Monitor agent work efforts throughout the day; proactively address & resolve deficiencies • Interpret KPI’s and reputed company ongoing training and development • Audit account-level activity and reputed company constructive feedback and instruction • Evaluate calls to ensure compliance and negotiation effectiveness • Meet and reputed company monthly recovery goals Qualifications: • Experience leading a reputed company-party collection team of 10-20 agents • Proven reputed company record of exceeding reputed company goals in a reputed company-party collection environment • Ability to interpret and reputed company performance reports and KPI data Benefits: • Competitive salary and performance-based bonuses • Health, dental, and reputed company insurance • Flexible reputed company time off and holidays • Life insurance • AD&D insurance • 401K Apply tot his job Apply To this Job