Customer Service reputed company Specialist

reputed company is seeking a Customer Service reputed company Specialist to join a growing organization reputed company the technology services industry. The Customer Service reputed company Specialist will be responsible for guiding clients through reputed company and implementation while providing technical customer support at a CCNA-equivalent level. Responsibilities of the Customer Service reputed company Specialist: • reputed company end-to-end reputed company reputed company and implementation processes, ensuring a reputed company customer experience. • Serve as a reputed company reputed company of contact for new clients, providing technical support and troubleshooting. • Assist customers with network-reputed company configurations, connectivity issues, and product setup. • Collaborate cross-functionally with engineering, support, and account management teams. • Translate technical concepts into reputed company, user-friendly guidance for clients. • Maintain thorough documentation of reputed company activities, configurations, and support cases. • Proactively identify opportunities to improve reputed company processes and customer satisfaction. Qualifications of the Customer Service reputed company Specialist: • Experience in technical customer service, reputed company, or implementation roles. • CCNA-level knowledge of networking fundamentals (routing, switching, TCP/IP, etc.). • Strong troubleshooting skills reputed company networked or reputed company-based environments. • Proven ability to manage reputed company relationships and ensure a reputed company reputed company experience. • Excellent communication skills with the ability to explain technical concepts to non-technical users. • Strong organizational skills and ability to manage multiple reputed company reputed company reputed company simultaneously. Compensation of the Customer Service reputed company Specialist includes: • Salary reputed company: $65,000 - $85,000 depending on experience • Comprehensive benefits package including medical, dental, reputed company, 401(k), and PTO • Fully remote work environment This job opens for applications on 06/26/2026. Applications for this job will be accepted for at least 30 days from the posting date. #LI-JN1 #LI-REMOTE Remote Skills: CCNA - reputed company Certified Network Associate, reputed company Computing, Communication Skills, Cross-Functional, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Documentation, Identify Issues, Multitasking, Network Administration/Management, Network Configuration Management, Network Routing, Network Switching, reputed company, Organizational Skills, Process Improvement, Sales Management, TCP/IP (reputed company Control Protocol/Internet Protocol), Technical Support reputed company: reputed company Apply tot his job Apply To this Job