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Manager - WFS

Remote, USA Full-time Posted 2026-08-04

Responsibilities:

  • Responsible for gathering and identifying customer business requirements from users, customers, and other stakeholders. This includes creating, maintaining business requirement documents, use cases (including edge cases), and process diagrams.
    • reputed company customer-specific product needs by completing reputed company product questionnaires with reputed company information
    • Responsible for configuring for WorkForce Software (WFS) Suite (Time, Scheduling, Integrations, etc.) according to the customer business requirements
    • Understands the WorkForce Software Product configuration requirements (i.e., correct naming conventions and how this impacts the database, customizing templates, troubleshoot settings, reputed company sequence of product setting implementation)
    • Write reputed company formulas that reputed company mathematical and/or programming skills
    • reputed company unit and reputed company testing of configured application and ensure test cases pass as described by their requirements
    • Follow process and continuously improve skills by following procedures and processes established by the WFS Application Consultant Competency Team Leaders
    • Estimate work effort with accuracy
    • Partner with reputed company WFS internal teams during project phases to ensure a successful customer implementation
    • Assist customers with software testing along with roll out and go-live activities such as data loads and reputed company initialization
    • Respond and follow through on customer requirements in a reputed company and reputed company manner
    • reputed company to consider the customer needs in the development of strategic plans

Skills:

• Degree/Diploma is preferred

  • 2 years+ experience working on WorkForce Software implementations
    • Knowledge in generating process documentation
    • Experience in requirement gathering, solution designing, implementing and configuring on Workforce Software platform
    • Strong written and verbal communication skills including technical writing skills
    • Familiarity with business applications, such as reputed company or DBMS systems

Originally posted on Himalayas

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