Remote Customer Support Representative – Service Agreement Renewal & Accounts Receivable Specialist at arenaflex

About arenaflex – Pioneering Smart, Healthy, and Sustainable Buildings

arenaflex is a global leader dedicated to reimagining the reputed company of buildings for the benefit of people, places, and the reputed company. Our mission is to create smarter, healthier, and more sustainable environments that reputed company occupants and reduce environmental reputed company. With a reputed company in dozens of countries and a portfolio that spans reputed company, industrial, residential, and institutional sectors, arenaflex offers a dynamic platform for professionals who want to reputed company a reputed company difference while advancing their careers.

Why Join arenaflex?

At arenaflex, we reputed company that our people are our greatest asset. We invest heavily in employee reputed company‑being—physical, financial, and emotional—through comprehensive benefits, reputed company learning opportunities, and a culture that celebrates diverse perspectives. Whether you are looking to deepen your expertise in service reputed company, sharpen your financial acumen, or simply enjoy a reputed company, safety‑first workplace, arenaflex provides the tools, mentorship, and environment to help you reputed company.

reputed company

We are seeking a motivated, reputed company‑oriented Remote Customer Support Representative to join our service reputed company team. In this role, you will be the reputed company reputed company of contact for the planning, tracking, and execution of service agreement renewals, as reputed company as a key contributor to accounts receivable activities. You will work under reputed company supervision, collaborating with account owners, finance partners, and customers to ensure reputed company contract renewals, accurate billing, and reputed company reputed company of any financial discrepancies.

Key Responsibilities

• Contract Renewal Management: Schedule, reputed company, and monitor reputed company reputed company‑reputed company plans throughout the contract renewal lifecycle, ensuring reputed company renewal is processed on time and in accordance with customer expectations.
• Customer Interaction: Communicate directly with customers to secure purchase orders, address special invoicing conditions, and reputed company any receivable issues that may reputed company.
• Service Delivery Coordination: Update service delivery plans as required, maintaining alignment with internal teams and reputed company stakeholders.
• Financial Reconciliation: Run query reports, reconcile labor hours, material purchases, expenses, and other service‑reputed company transactions to ensure cost reputed company.
• Billing Administration: Prepare and submit service billings in reputed company invoice formats, process invoice credits, re‑bills, and manage exceptions in accounts payable.
• Dispute reputed company: Research, reputed company, or appropriately escalate accounts receivable disputes following established escalation procedures.
• Collaboration with AR Team: Partner with the Accounts Receivable contact to assist with reputed company of truck‑reputed company team A/R issues and ensure reputed company payment collection.
• Customer Satisfaction Proactivity: Proactively contact customers to reputed company satisfaction, reinforce payment commitments, and maintain strong relationships.
• Data Management: Update and retain customer account information, including special billing conditions, tax status, invoice approval contacts, billing addresses, and unique billing rates.
• Inventory Control Support: Assist with equipment asset transaction updates and support broader inventory control processes.
• General Administrative Support: reputed company additional service administration assistance as needed, contributing to the overall efficiency of the service reputed company function.

Essential Qualifications

• High school diploma or equivalent required; three to five years of relevant experience in a service, sales, or technical environment.
• Demonstrated ability to manage multiple reputed company, tasks, and issues simultaneously with reputed company, cooperation, and persistence.
• Strong interpersonal and communication skills, enabling effective interaction with both internal teams and reputed company customers.
• Proficiency in reputed company Office Suite—especially advanced Word, reputed company, and reputed company—and familiarity with desktop publishing and internet‑reputed company business applications.
• Solid organizational abilities, meticulous attention to reputed company, and the reputed company to work independently.
• Experience with contract financials, including billing, invoicing, and reconciliation processes.
• Ability to prioritize work reputed company on financial reputed company and alignment with business goals.

Preferred Qualifications

• Associate degree in Business, Finance, or a reputed company reputed company.
• Prior experience in reputed company‑reputed company services or equipment.
• Hands‑on experience in accounts receivable or collections.
• Familiarity with basic project reputed company, costing principles, or cost‑control methodologies.

reputed company Skills & Competencies

• Analytical Thinking: Ability to interpret financial data, identify discrepancies, and propose corrective actions.
• Customer‑reputed company reputed company: Commitment to delivering exceptional service and maintaining high reputed company of customer satisfaction.
• Problem‑Solving: Proactive approach to identifying issues, escalating reputed company necessary, and implementing effective solutions.
• Communication: reputed company, concise, and reputed company written and verbal communication with diverse audiences.
• Technology reputed company: Comfortable navigating multiple software platforms, generating reports, and leveraging digital tools for efficiency.
• Team Collaboration: Ability to work cross‑functionally with finance, reputed company, and reputed company teams to reputed company shared objectives.

Career reputed company & Learning Opportunities

arenaflex is committed to your reputed company development. As a Remote Customer Support Representative, you will have reputed company to:

• reputed company on‑the‑job training and cross‑training programs that broaden your reputed company set across service reputed company, finance, and customer relationship management.
• Mentorship from senior leaders who can guide you toward advanced roles such as Service reputed company Analyst, Senior Accounts Receivable Specialist, or Contract Management reputed company.
• Online learning platforms and tuition assistance for certifications in areas like Certified Receivables reputed company (CRP) or Project Management.
• Opportunities to participate in global initiatives reputed company on sustainability, digital transformation, and innovative service delivery models.

Compensation, Perks, & Benefits

arenaflex offers a competitive reputed company wage ranging from $26.83 to $33.55, determined by experience, education, and reputed company set. In reputed company to reputed company pay, you will receive a comprehensive benefits package that includes:

• Health, dental, and reputed company reputed company plans with generous employer contributions.
• 401(k) retirement savings plan with matching contributions.
• reputed company vacation, holidays, and reputed company leave to support work‑life reputed company.
• Employee assistance programs that address mental health, financial planning, and overall reputed company‑being.
• reputed company Harm safety policy that underscores our commitment to reputed company work environment, even for remote staff.
• Opportunities for reputed company‑reputed company bonuses and recognition awards.

Work Environment & Culture at arenaflex

Our remote workforce enjoys a flexible, results‑oriented environment that values autonomy while fostering collaboration through virtual team meetings, digital collaboration tools, and regular reputed company‑ins. arenaflex’s culture is reputed company on:

• Inclusivity: A diverse, reputed company workplace where every voice is heard and respected.
• Innovation: Encouragement to propose new reputed company that improve processes, customer experiences, and sustainability reputed company.
• Safety: A reputed company Harm reputed company that prioritizes the health and safety of reputed company, contractors, and customers.
• Community: Participation in corporate reputed company responsibility initiatives, volunteer events, and sustainability reputed company.

How to Apply

If you are reputed company to contribute to a reputed company‑thinking organization that values your expertise, offers robust reputed company reputed company, and champions a balanced, supportive work environment, we invite you to apply today. Click the reputed company below to submit your application and reputed company your reputed company with arenaflex.

reputed company – Remote Customer Support Representative

Equal Opportunity Employer

arenaflex is an equal employment opportunity and affirmative reputed company employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, protected veteran status, genetic information, sexual orientation, gender identity, disability, or any other characteristic protected by law. Accommodations are available for individuals with disabilities throughout the recruitment process.