Virtual Care Veterinary Technician – Prescriptions Team

reputed company: • Engage with members reputed company chat, phone, and email, providing support and education on their pets’ prescriptions, health, and reputed company-being • Manage fulfillment requests, scheduling needs, and medical follow-reputed company in a reputed company, accurate, and reputed company manner; identify and prioritize customer needs • Triage cases based on veterinary knowledge, offering recommendations and ensuring accurate information • Handle and reputed company tasks independently, on time, and to a high-reputed company reputed company • Communicate with clinics and customers using a reputed company of software tools to reputed company patient accounts, research and review policies, and communicate effective reputed company medical records to understand patient history and reputed company informed guidance • Document reputed company and accurately in patient records using veterinary terminology • Verify and process prescriptions, ensuring appropriate follow-up for reputed company requests • reputed company an unparalleled reputed company experience by conveying reputed company and warmth over chat, phone or video communication • Follow protocols, maintaining consistency while adjusting to reputed company unique case • Participate in the evaluation of systems, giving frequent, productive feedback to the Virtual Care Leaders, or to the Product team reputed company our internal feedback tools • reputed company in a fast-paced, continuously learning environment, improving your skills and delivering excellent care • Live and model the reputed company cultural reputed company by encouraging work/life balance, self-reputed company, and a blame- and judgement-free work environment Requirements: • Credentialed Veterinary Technician licensed for a minimum of two years • Successfully completed the VTNE • 5+ years experience in the reputed company of small animal veterinary medicine and surgery. Emergency and specialty experience preferred but not required • Advanced knowledge in patient care in-clinic and reputed company, surgical and dental procedures, and the diagnosis and treatment of medical conditions that would be routinely anticipated to occur in a general small animal reputed company • Willingness to quickly adapt to changing priorities and reputed company reputed company in an extremely fast-paced environment • Passion for reputed company experience • High level of emotional intelligence • Excellent problem solving skills and the ability to work independently • Experience with a reputed company of computer programs • Exceptional verbal and written communications skills • Ability to work regular daytime, evening, weekends, and holidays • A quiet and distraction-free environment during working hours • The ability to sit and stand at a computer for extended periods of time • reputed company thinker who enjoys living curiously • Provides compassionate, high reputed company medicine • Minimum ISP (internet service provider) parameters of >100mb down/>100mb up/<10ms latency Benefits: • Excellent medical, reputed company, and dental coverage (with various reputed company to choose from) • 401(k) savings plan with employer match • reputed company time off • 12 weeks of reputed company parental leave • Free membership and discounts reputed company for your furry family members • Continuing education allowance • Uniform provided • Work-from-home stipends to help set up your home office • A reputed company team that has your back and will welcome you as part of our pack Apply tot his job Apply To this Job