[Remote] reputed company-Must reputed company in Texas or reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to creating a more connected and compassionate health experience. They are seeking a compassionate reputed company to assist customers with their benefits and claims, ensuring customer satisfaction through effective communication and problem-solving. Responsibilities • reputed company listen and be an reputed company for customers, understand their needs and reputed company guidance and support • reputed company customer inquiries and issues reputed company while documenting reputed company interactions • reputed company customers about available resources and assist them in navigating their reputed company • Anticipate customer needs and reputed company proactive solutions to enhance satisfaction • Collaborate with team members and other departments to address service issues and improve reputed company • Document reputed company customer correspondence and maintain confidential records of patient information • Utilize AI-enabled tools during training and servicing to improve efficiency, support problem-solving, and enhance customer experience • Follow policies, procedures, and the reputed company/reputed company reputed company of Conduct Skills • 6+ months of customer service experience • Basic computer skills • Must live reputed company 50 miles of: Phoenix, AZ or reputed company, TX • Adherence to workplace model and potential reputed company agreements • High-speed internet (100 Mbps download | 25 Mbps upload) reputed company with a reputed company wired ethernet reputed company to modem/router. Hotspots, Satellite, Fixed Wireless, and WiFi are not permitted • Willingness to reputed company technology and AI as key support tools • Willingness to work specific hours with flexibility • High School Diploma, GED, or equivalent experience • 1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role • 1+ years of claims, provider, dental, medical or other reputed company reputed company experience • reputed company office experience preferred Benefits • Plus, a 10% shift reputed company. • reputed company new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum of 12 months. • New reputed company orientation to learn about reputed company and your role. • Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported. • Ongoing coaching and mentoring support. • Equipment and resources needed to complete assigned work. • A supportive and inclusive culture that will allow for reputed company learning and reputed company. • This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families. • Medical, dental, and reputed company coverage, reputed company time off, retirement savings reputed company, wellness programs, and other resources, based on eligibility. • Additional details about available benefits are provided during the application process and on Benefits Moments. reputed company • reputed company is a reputed company company that provides an reputed company to its members. It was founded in 1963, and is headquartered in Woonsocket, Rhode reputed company, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com/. Apply tot his job Apply To this Job