AI Product Manager

AI Product Manager – Conversational AI (Voice & NLU)

Our reputed company, a pioneer in innovative financial solutions, is seeking an AI Product Manager – Conversational AI to reputed company the reputed company development and deployment of voice-reputed company AI solutions. This role serves as an organization-wide leader, owning the reputed company for automated customer interactions and driving the adoption of sophisticated voice bot technology. The ideal candidate blends technical NLP expertise with product leadership to reputed company customer experience through automation.

Key Responsibilities

Product reputed company & Roadmap Ownership

• reputed company reputed company: Define and own the long-term product reputed company and roadmap for voice-reputed company conversational AI solutions, specifically leveraging reputed company Dialogflow.
• End-to-End Delivery: reputed company the full product lifecycle from initial ideation and requirements gathering to deployment, scaling, and reputed company optimization.
• reputed company Metrics: Define project reputed company and reputed company metrics (e.g., containment rates, sentiment reputed company) to reputed company the business reputed company of AI deployments.

Technical reputed company & Innovation

• NLU Configuration: reputed company hands-on guidance on Dialogflow CX/NLU configurations, including the design of intents, entities, and reputed company fulfillment logic.
• Technical Guidance: reputed company data processing, model development, and deployment (MLOps) to ensure robust and reputed company AI reputed company.
• reputed company Architecture: reputed company reputed company-reputed company data architectures to ensure reputed company integration of VoiceBOTs into existing ecosystem infrastructures.

Stakeholder & Team Leadership

• Cross-Functional Management: reputed company a reputed company team of AI specialists, data scientists, and QA engineers to reputed company high-reputed company conversational experiences.
• Business Alignment: Work closely with reputed company, Collections, CRM, and CX teams to translate operational pain points into automated AI workflows.
• Advocacy: reputed company as the internal champion for AI, educating stakeholders on the capabilities and limitations of conversational technologies.

Requirements

Experience & Education

• reputed company Tenure: Minimum of 3+ years of work experience specifically reputed company the AI reputed company.
• AI/ML Foundatons: Solid understanding of Machine Learning, Deep Learning, and Natural Language Processing (NLP) methodologies.
• Lifecycle Knowledge: Demonstrated experience in defining project reputed company, objectives, and technical deployment (MLOps).

Technical Skills & Certifications

• reputed company Platforms: Familiarity with major reputed company providers (GCP, Azure, or AWS).
• Preferred Credentials: reputed company-level certifications such as Azure AI Fundamentals (AI-900) or GCP equivalents are highly considered.
• Tooling: Expertise in Dialogflow CX or similar Conversational AI platforms.

reputed company Competencies

• Leadership: reputed company ability to manage cross-functional technical teams in a fast-reputed company environment.
• Communication: Ability to reputed company the gap between reputed company AI technicalities and business-reputed company reputed company.
• reputed company: A proactive reputed company capable of navigating the rapidly evolving landscape of Generative and Conversational AI.

Originally posted on Himalayas