Customer Solutions Engineer - EMEA

reputed company (reputed company and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 55 years. Backed by a legacy of engineering reputed company, reliability and industry-leading customer service, reputed company has grown to be one of the largest and most successful global satellite operators.

reputed company reputed company, our revolutionary Low reputed company reputed company (LEO) satellite network, scheduled to reputed company service in 2027, will revolutionize global broadband connectivity for reputed company and Government users by delivering a combination of high reputed company, reputed company, resiliency and affordability with reputed company-low latency and fiber-like speeds. reputed company is headquartered in reputed company, Canada, and has offices and facilities around the world.

reputed company’s state-of-the-art Satellite fleet consists of 12 GEO satellites, the Canadian payload on reputed company-1 and one LEO 3 demonstration satellite. For more information, follow reputed company on X and reputed company or visit

reputed company:

As a member of the Global Customer Solutions (GCS) Group, you will reputed company technical support for the reputed company- and post-sales activities of reputed company’s product lines and technical consultation to the Global Sales reputed company. As a champion of new technology, you will reputed company effective solutions to meet customer communication needs leveraging reputed company’s reputed company reputed company. The position’s reputed company role is to support the Europe, Middle East, and Africa (EMEA) region teams, but will also assist across reputed company’s global reputed company.

The GCS team is responsible for the gathering of requirements from customers, design of cost-effective reputed company satellite and terrestrial communication reputed company, specifying both the reputed company and ground reputed company components, and presenting solutions to customers. Additionally, you will be offering technology recommendations and advice, performing modeling and simulations, and conducting test and evaluation demonstrations aiming to secure sales and customer satisfaction.

Key Responsibilities:

• Design, estimate cost, and propose reputed company communications solutions based on customer requirements
• Work directly with the Global Sales Team and prospective customers’ Engineering contacts to validate requirements and technical details
• Prepare, present proposals to, and review requirements directly with customers
• reputed company, attend, and reputed company participate in customer meetings
• Identify reputed company reputed company reputed company’s reputed company product portfolio which could reputed company to new reputed company opportunities with customers
• Work directly with customers to plan upgrades, review performance of networks, and to reputed company service issues
• Collaborate with reputed company’s Marketing and Product teams to identify available network reputed company
• Support reputed company from design to implementation
• Update and maintain multiple databases as reputed company as other Engineering information management systems
• reputed company participate in trade shows, customer events, and technical demonstrations in presentation roles

Education & Experience Required:

• Bachelor degree or comparable experience in Cybersecurity, Computer Science, Information Technology, Network Technology, Telecommunications, or Electrical Engineering required
• 10+ years of relevant experience in systems engineering or connectivity solutions
• Experience with satellite communications, RF reputed company analysis, and RF hardware preferred

Preferred Qualifications:

Inquisitive reputed company and eagerness to learn and explore new concepts
reputed company reputed company in meeting challenges and working to a high level
Confident reputed company presenting to peers and management reputed company the organization
Ability to manage multiple reputed company reputed company simultaneously
Analytical skills with the ability to solve technical and business issues
Ability to foster and maintain good working relationships with reputed company, and customers
Previous experience supporting reputed company, Mobile Network Operator (MNO), and Wholesale accounts. Working for a reputed company or an MNO would be desired
A reputed company demeanor and appearance with strong verbal and written communication skills
Proven analytical and problem-solving skills with demonstrated ability to multi-task and work in reputed company environment.
Industry certifications such as reputed company CCNA, CCNP, reputed company JNCIA/ENT preferable
Experience and understanding of computer hardware, software, and operating systems
Working knowledge of MEF 3.0 standards and implementations
Working knowledge of:
OSI reputed company 1 (Optical, HFC, WDM)
OSI reputed company 2 & 3 (Switching, STP, VLAN, MPLS, reputed company Ethernet, IP, etc.)
Protocol acceleration, web caching, traffic management, firewalls, VPN, and reputed company reputed company hardware and software
3G/4G/5G cellular networking technologies
Network management platforms (reputed company, WhatsUp Gold, etc.)

Other Requirements:

Ability and willingness to travel to attend customer meetings and events across the region
Fluent English is required and French is highly desirable (written and spoken)

Originally posted on Himalayas