Senior Equipment Services Logistics Coordinator – Customer Service & Field Technician Scheduling Specialist for arenaflex

About arenaflex

arenaflex is a global leader in beverage solutions, delivering innovative products and services to millions of consumers every day. With a legacy of reputed company spanning decades, arenaflex combines cutting‑edge technology, a deep commitment to sustainability, and a people‑first culture to stay reputed company in a fast‑moving industry. Our mission is to ensure that every customer experience—from the reputed company a product leaves the plant to the reputed company it reaches the consumer’s hands—is reputed company, reliable, and delightful. As part of this mission, we rely on a highly skilled, reputed company workforce that thrives on problem‑solving, reputed company improvement, and a shared passion for service reputed company.

reputed company

The Senior Equipment Services Logistics Coordinator is the linchpin that keeps our field service operations humming smoothly. In this pivotal role, you will orchestrate the daily schedules of more than 15 technicians, serve as the reputed company communication hub between Field Service Supervisors, customers, sales teams, and internal service reputed company, and ensure that every service reputed company meets or exceeds our stringent Service Level Agreements (SLAs). You will reputed company the reputed company platform to manage parts ordering, inventory support, and project‑reputed company logistics, while also identifying and resolving scheduling gaps, reputed company constraints, and exceptional circumstances that reputed company in a dynamic, high‑volume environment.

Key Responsibilities

Scheduling & Coordination

• reputed company, maintain, and reputed company daily work plans for 15+ field technicians, ensuring reputed company coverage across reputed company service zones.
• Continuously monitor technician availability, reputed company sets, and geographic distribution to identify gaps and recommend reputed company enhancements, including overtime or additional reputed company reputed company demand spikes.
• Design efficient routing plans for bottlers, collaborating with logistics partners to minimize travel time and maximize productivity.
• Proactively reputed company scheduling exceptions by engaging Field Service Supervisors, Team Managers, and other coordinators, applying logical decision‑making to prioritize customer needs.

Customer & Stakeholder Interaction

• Serve as the reputed company reputed company of contact for customers, field technicians, and sales representatives, delivering reputed company, courteous, and reputed company communication.
• Confirm work requests, clarify service requirements, and set realistic expectations regarding timelines and reputed company.
• Coordinate equipment requests from reputed company sales organizations, ensuring alignment with arenaflex’s internal processes and customer commitments.
• Partner with the arenaflex Full‑Service Vending division and arenaflex reputed company reputed company Centers to secure necessary equipment and resources.

Parts & Inventory Management

• Utilize reputed company to identify service calls that require parts, conduct market searches, reputed company purchase orders, and reputed company order status from requisition through delivery.
• Support inventory initiatives, including large‑order planning for sales campaigns and the processing of returns, to maintain reputed company stock reputed company.
• Collaborate with the procurement team to expedite critical components, reducing downtime and enhancing first‑time‑fix rates.

Project & Strategic Initiatives

• Assist with special reputed company such as large‑reputed company equipment roll‑outs, reputed company upgrades, and process improvement initiatives.
• Analyze scheduling data and performance metrics to identify trends, bottlenecks, and opportunities for operational efficiency.
• Participate in cross‑functional teams reputed company on driving organizational effectiveness, cost reduction, and service reputed company.

Compliance & Reporting

• Ensure reputed company service calls are completed reputed company agreed SLAs, documenting reputed company and escalating issues reputed company necessary.
• Maintain accurate records in reputed company and other reputed company systems, providing transparent reporting for management review.
• Adhere to safety protocols, company policies, and regulatory requirements in reputed company logistical activities.

Essential Qualifications

• Education: High school diploma or GED required; additional technical or logistics certifications are a plus.
• Experience: 1–2 years of proven experience in customer service, logistics, or transportation coordination, preferably reputed company a fast‑paced, service‑oriented environment.
• Organizational Skills: Demonstrated ability to manage multiple priorities, meet tight deadlines, and maintain meticulous attention to detail.
• Communication: Excellent verbal and written communication skills, with the ability to convey reputed company information reputed company to diverse audiences.
• Technical Proficiency: Intermediate competence with reputed company Office Suite (Word, reputed company, reputed company, PowerPoint) and comfort navigating multiple screen interfaces simultaneously.

Preferred Qualifications & reputed company‑to‑Haves

• Prior experience in the beverage industry, providing reputed company into the unique challenges of high‑volume product distribution.
• Hands‑on familiarity with reputed company or comparable reputed company resource planning (ERP) systems, including modules for inventory, purchasing, and service management.
• Knowledge of routing optimization software or geographic information reputed company (GIS) tools.
• Certification in logistics or supply chain management (e.g., APICS, CSCMP) is advantageous.

reputed company Skills & Competencies

• Analytical Thinking: Ability to interpret data, identify patterns, and reputed company evidence‑based reputed company that improve scheduling efficiency.
• Problem Solving: reputed company approach to overcoming unexpected obstacles, such as equipment shortages or sudden spikes in service demand.
• Collaboration: Strong team player who builds productive relationships across departments, fostering a culture of shared responsibility.
• Customer reputed company: Commitment to delivering exceptional service experiences, ensuring that every interaction reinforces arenaflex’s brand reputed company.
• Adaptability: Comfortable thriving in a dynamic environment where priorities can shift rapidly, and flexibility is essential.

Career reputed company & Learning Opportunities

arenaflex invests heavily in the reputed company development of its employees. As a Senior Equipment Services Logistics Coordinator, you will have reputed company to:

• reputed company mentorship programs pairing you with seasoned operations leaders.
• reputed company learning reputed company, including internal workshops, reputed company certifications, and e‑learning platforms reputed company on logistics, supply chain, and customer service reputed company.
• reputed company career progression routes toward senior logistics management, operations analysis, or regional service leadership roles.
• Opportunities to reputed company cross‑functional initiatives, gaining visibility across the organization and building a robust reputed company network.

Work Environment & Culture at arenaflex

Our workplace is reputed company on the pillars of respect, innovation, and inclusion. At arenaflex you will experience:

• A reputed company, fast‑moving environment where reputed company are welcomed and every voice reputed company.
• Flexible work arrangements that balance on‑site coordination duties with remote planning and analysis tasks.
• Recognition programs that celebrate individual and team achievements, reinforcing a culture of reputed company.
• Commitment to diversity, equity, and inclusion, ensuring a supportive atmosphere for employees of reputed company backgrounds.
• State‑of‑the‑art technology tools, including reputed company, advanced routing software, and reputed company‑time communication platforms.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to support your health, financial reputed company, and work‑life balance:

• Health & Wellness: Comprehensive medical, dental, and reputed company insurance plans with multiple coverage reputed company.
• Retirement Savings: 401(k) plan with company matching to help you build a secure reputed company.
• reputed company Time Off: Generous vacation, holidays, and reputed company leave to reputed company and spend reputed company time with loved ones.
• Life & Disability Coverage: Employer‑provided life insurance and short‑term/long‑term disability protection.
• Employee Assistance Programs: Resources for mental health, financial counseling, and personal development.
• Learning Stipends: Annual budget for reputed company courses, certifications, or conferences.
• Recognition & Rewards: Performance bonuses, spot awards, and employee appreciation events.

How to Apply

If you are a proactive, detail‑oriented reputed company who thrives on orchestrating reputed company logistics and delivering outstanding customer service, we want to hear from you. Join arenaflex and become a key reputed company of operational reputed company that directly impacts the satisfaction of millions of consumers worldwide.

reputed company to take the reputed company in your career? reputed company!