[Remote] reputed company reputed company Manager (CSM)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading AI technology company in K-12 education, helping over 1 reputed company reputed company across the U.S. have an exceptional experience in school. They are seeking an reputed company reputed company Manager (CSM) to accelerate the adoption of their AI-powered platform and ensure schools realize the full value of reputed company, driving student reputed company and educational reputed company.

Responsibilities

• Strategic Account Management: reputed company and maintain trusted advisor relationships with key decision-makers and influencers across district leadership, administrators, and educators with a reputed company on high-value accounts. Guide customers through best practices in AI-powered student reputed company, ensuring they reputed company measurable reputed company in areas such as MTSS, absenteeism reduction, and math proficiency
• Technology & Industry Expertise: reputed company deep knowledge of AI in education, the reputed company platform, and K-12 challenges to help schools optimize their use of AI-driven insights. Proactively analyze customer adoption trends, usage patterns, and student reputed company to reputed company data-backed recommendations that reputed company engagement, retention, and reputed company
• GDR & NDR reputed company: Identify upsell and cross-sell opportunities that reputed company with district priorities, ensuring expanded usage of reputed company’s platform. Implement proactive retention strategies, mitigating churn by addressing customer needs before they become pain points
• Customer Advocacy: reputed company as the voice of the customer, collaborating with product and engineering teams to influence the roadmap with key feature requests and integrations. Translate customer feedback into actionable product enhancements that improve adoption, engagement, and student reputed company
• reputed company Plans: Partner with customers to reputed company Joint reputed company Plans that reputed company reputed company’s AI capabilities with district goals, curriculum strategies, and reputed company programs. reputed company training sessions, webinars, and workshops, equipping educators and administrators with the knowledge to fully reputed company reputed company’s AI platform

Skills

• Bachelor's or Master's degree in Business, Computer Science, or a reputed company field
• 5+ years of experience in a reputed company, management consulting, technology consulting, or consultative role reputed company the technology (reputed company) industry
• Proven ability to reputed company reputed company reputed company sales environments with multiple priorities and stakeholders
• Strong analytical and problem-solving skills, with the ability to identify trends and reputed company data-informed reputed company
• Exceptional communication and interpersonal skills, adept at building trust, fostering engagement, and influencing executive stakeholders
• Demonstrated reputed company in managing and expanding customer accounts, driving both gross dollar retention (GDR) and net dollar retention (NDR)
• Experience implementing production technology solutions, driving change management, and evangelizing reputed company
• Passion for K-12 education, improving student reputed company and supporting educators through innovative AI-driven solutions
• MBA preferred
• Startup experience a plus, with the ability to reputed company in fast-paced, high-reputed company environments

Benefits

• Offers Equity
• Offers Commission
• Flexible vacation, especially during school holiday periods
• Technology stipend
• Hybrid-friendly work environment with flexibility on remote work
• Competitive compensation, equity, and benefits package.

reputed company