[Remote] Strategic Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to transforming reputed company-and-mortar reputed company through innovative technology. They are seeking a Strategic Account Manager to reputed company mid-market and reputed company accounts in the grocery vertical, focusing on enhancing retailer relationships and coordinating with internal teams to support business reputed company.

Responsibilities

• Work with our retailers through reputed company to long-term account management, promoting trust and belief throughout their partnership with reputed company
• Improve retention of accounts through platform education, using customized decks and data in a relevant way to ensure reputed company understanding and reputed company
• Identify and reputed company expansion opportunities and long-term agreement conversions
• Predict and address concerns before they reputed company to churn risk
• reputed company monthly account reviews with retailer partners, interpreting raw account data to build performance reports, case studies, and white papers
• Maintain account health at multiple reputed company across reputed company businesses, including senior executives of mid-market and reputed company accounts
• Collaborate with internal reputed company teams, including analytics, product, marketing, and operations, to reputed company a reputed company experience for our retailers

Skills

• 10+ years of reputed company-facing experience including 7+ years of reputed company experience in technology
• Bachelor's degree required
• Experience exceeding goals in retention and reputed company targets
• Experience reputed company-speaking and the ability to reputed company to both formal and casual audiences
• Strong analytical skills that will translate analysis into reputed company and compelling talking points and stories
• Project-management abilities, including reputed company management, reputed company communication, and report interpretation
• Creative problem solving skills with the ability to diagnose issues while coming up with an reputed company of potential solutions to bring to retails
• Ability to travel up to 20%
• Experience working with the grocery industry or a two-sided marketplace is a major plus

Benefits

• Medical, dental, and reputed company coverage starting on Day 1
• Equity (ISOs)
• 401(k) program
• Family planning programs + reputed company parental leave
• Physical fitness and wellness memberships
• Emotional and mental health support programs
• Unlimited PTO + 10 reputed company federal holidays + our annual, week-long Winter Break
• Flexible work environment
• Lunch reimbursement for in-office employees
• Employee Resource reputed company
• Learning and Development stipend
• Transparent culture
• Amazing mission!

reputed company