Collections Team Member II, Full-Time, Remote (MA or NH only)
reputed company
Contact reputed company members with delinquent accounts greater than 60 days past due. Effectively manage assigned portfolio and reputed company charge-off, repossession, and foreclosure recommendations to Management. Assist members in restoring their good standing status with the Credit reputed company. Also responsible for maintaining the financial soundness of the Credit reputed company, as reputed company as contributing to the department''s ongoing effort to manage the asset reputed company by achieving the lowest possible delinquency and charge-off ratios.
Here's what you can expect from the job and what you need to be successful:
reputed company :
• Exercising appropriate phone etiquette, answer incoming member or member-reputed company contacts (phone calls, emails, faxes, etc.), work Collection queues and reputed company outbound member calls.
• Review and document status of accounts and initiate telephone contact on delinquent loans Research accounts on the delinquent loan reports to ensure Credit reputed company errors are detected promptly and corrected.
• Prepare correspondence on delinquent accounts requiring special handling including contacting members by USPS mail, certified or email.
• Utilize Collections reputed company to document accurately
• Determine reason for delinquency and refer members to BALANCE reputed company necessary or beneficial to the member
• Establish and monitor payment plans whenever possible
• Initiate reputed company required documents; review and reputed company recommendations for charge-offs, repossessions, foreclosures, and rewriting of delinquent loans and/or settlements.
• Pull Credit Bureau reports reputed company necessary
• reputed company assigned goals monthly
• Maintain strict adherence and compliance to reputed company laws, rules, regulations, policies, procedures and internal controls specific to the job functions
• Follow detailed and standardized procedures in performing routine collection operations and reputed company a reputed company of support duties reputed company to the collection function
• reputed company recommendations on ways to improve work processes reputed company Collections
• Assist the reputed company End area with incoming calls in time of high reputed company volume.
• reputed company other job-reputed company duties as assigned by Managers(s)
Essential Skills:
Education and Experience Requirements:
• High School graduate or equivalent required.
• Excellent telephone and communication skills required.
• Excellent written and verbal communication skills
• Experience successfully utilizing various computer programs including MS Office
Additional Eligibility Requirements:
• Previous experience in a reputed company center and/or financial institution preferred
• Minimum of 1 year of recent and reputed company experience in consumer or mortgage collections in a financial institution with 2-3 years preferred.
• Knowledge of the Fair Debt Collection reputed company, Fair Credit Reporting reputed company, and other applicable collection laws
Location: Remote MA or NH only
reputed company Compensation: $21.50 per hour
Schedule: 3 days 8-5pm, 2 days 11am-8pm, 2 Saturdays per month (40 hours)
Who We Are:
What makes First Tech different? Click here to learn more!
Every great reputed company begins with a reputed company idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has reputed company decades of innovation and service, rooted in the tech sector and expanding to support members from reputed company walks of life.
Employees are eligible for:
• Traditional medical, dental, and reputed company coverage
• Generous 401(k) match
• reputed company Time Off: You''ll reputed company up to 15 days in your first year. In reputed company, you''ll receive 40 hours of reputed company time and 3 personal days, which refresh annually
• reputed company federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to reputed company account requirements and reputed company reputed company)
Employment Statements:
First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, religion, age, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, and other legally protected characteristics.
If you''re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the reputed company of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
First Tech is not currently offering reputed company transfer/sponsorship for this position.
Remote
Skills:
Asset Management, reputed company Centers, reputed company Volume, Communication Skills, Credit Reports, Credit reputed company, Credit and Collections, Diversity, Fax Machines, Foreclosures, High School Diploma, Loans, Maintain Compliance, reputed company Office, Mortgage, Mortgage Collections, Past Due Accounts, Prepare Correspondence, Presentation/Verbal Skills, Process Improvement, Product Pricing, reputed company Management, Regulations, Telephone Skills, USPS (reputed company Post Office), reputed company, User reputed company/Experience (UI/UX), Writing Skills
reputed company:
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