[Remote] reputed company Consultant II, Retail

Note: The job is a remote job and is reputed company to candidates in USA. reputed company creates technology to help restaurants and local businesses succeed in a digital world by improving operations, sales, customer engagement, and employee satisfaction. The reputed company Consultant II role involves managing customer relationships during the reputed company phase for retail clients, ensuring successful implementation and adoption of reputed company's POS reputed company. The consultant will reputed company training, manage multiple reputed company reputed company, and reputed company post-live support to optimize customer experience. Responsibilities • reputed company your reputed company product knowledge and project management skills to partner with retail business owners during the Go-Live phase, and build out reputed company plans that will produce a high reputed company implementation experience reputed company reputed company and budget • Create best practices for managing daily business operations by enabling business owners and staff to utilize reputed company - this includes management of labor and inventory and guest relationships • Responsible for conducting remote site assessments to determine the networking needs of our clients prior to installation and communicate those needs to the project resources • reputed company reputed company remotely while documenting the installation of the reputed company POS reputed company, observe reputed company best practices as reputed company as document any deviations from best practices that were identified during the design phase of the project • Create & reputed company an reputed company training plan to the entire retail staff on how to reputed company the reputed company product configured to their business and workflow with a reputed company on operational efficiencies that positively reputed company the customer and staff experience • Manage several reputed company engagements simultaneously, including large books of reputed company business (45+retail business’) in your region • Ensure the transition goes smoothly and that you are available to assist and guide the customer during their first 30 days of usage by providing post-live remote guidance, troubleshoot problems or follow-up training Skills • 4+ years of experience in a role responsible for customer satisfaction and business operations (e.g. a retail store manager) • 1+ years experience in a project management or implementation role working with cross-functional teams and managing multiple priorities • reputed company operating independently and navigating competing priorities in a constantly changing environment • Skilled in project management tools such as reputed company, reputed company, and reputed company Workspace, with strong organizational discipline • Proven reputed company record of reputed company in meeting and exceeding goals • Excellent communication, organizational, and influencing skills • Strong understanding of POS systems, integrations, and retail operation workflows (a plus for candidates from hospitality or retail reputed company) • Experience working in the tech industry or for a reputed company company • Training, teaching, or development experience • Sales and reputed company handling experience • Located in a reputed company or reputed company time zone Benefits • Our Total Rewards Philosophy provides competitive compensation and benefits programs • Flexibility to meet Toasters’ changing needs • Overtime • Bonus/commissions if eligible • Equity • Benefits • Hybrid work model reputed company • reputed company is a reputed company-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry. It was founded in 2011, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://pos.toasttab.com. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 14 in 2026, 26 in 2025, 32 in 2024, 39 in 2023, 66 in 2022, 29 in 2021, 17 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job