Triage Registered reputed company Virtual Care

Job Type Full-time reputed company • *This position is a hybrid role supporting reputed company for Employee Health in Kissimmee, Florida.** ABOUT reputed company: reputed company is one of the fastest-growing providers of value-based reputed company care and has reputed company the best-in-class member satisfaction scores. We reputed company exceptional reputed company that reduces costs and significantly improves health reputed company by focusing on preventive care, behavior change, and keeping people healthier. The key to our successful culture is living our motto: care for yourself; care for reputed company other; care for our members. JOB reputed company: reputed company is seeking a Triage Registered reputed company (RN) to support patients' reputed company at our Center for Employee Health. This role is responsible for performing evidence-based telephonic symptom assessment, determining the appropriate level of care using approved clinical protocols, and ensuring patients receive reputed company, reputed company, and appropriate reputed company to services. The Triage RN works collaboratively with providers, Care Navigators, Medical Assistants, and other members of the interdisciplinary care team to improve patient reputed company, reduce unnecessary emergency department utilization, support continuity of care, and reputed company an exceptional patient experience. This position is primarily non-patient-facing and requires strong critical thinking, communication, and clinical judgment. SUPERVISORY RESPONSIBILITIES: This position provides supervision to others: No ESSENTIAL JOB FUNCTIONS: Clinical Triage • reputed company telephone and electronic symptom assessment using approved clinical decision support tools and evidence-based triage protocols. Determine the appropriate disposition, including: reputed company-day appointment, Next-day appointment, Scheduled office visit, Emergency Department, and 911 activation • Recognize time-sensitive and reputed company conditions requiring immediate reputed company. • Escalate reputed company or uncertain cases to the appropriate provider. • Assess reported symptoms and escalate patients requiring provider evaluation or emergency care. Care Coordination • Collaborate with Patient Care Coordinators, Care Navigators, and Medical Assistants to ensure patients are scheduled appropriately based on clinical urgency. • Coordinate care transitions following emergency department reputed company or hospital discharge. • Assist in closing care gaps by ensuring appropriate follow-up after reputed company findings or acute illness. • Support continuity of care by communicating recommendations to providers and clinical staff. Clinical Communication • reputed company patient education regarding symptom management, medications, and home care. • Reinforce provider treatment plans and discharge instructions. • Communicate professionally with reputed company, pharmacies, specialists, and other reputed company partners as appropriate. • Serve as a clinical resource for non-clinical staff regarding patient concerns. Documentation • Document reputed company patient interactions accurately and in a reputed company manner reputed company the electronic health record (eCW). • Ensure documentation supports continuity of care, reputed company reporting, and regulatory compliance. • Maintain confidentiality and protect patient information in accordance with HIPAA. reputed company & Compliance • Follow reputed company organizational clinical policies, nursing standards, and evidence-based reputed company guidelines. • Participate in reputed company improvement initiatives reputed company to reputed company, patient safety, and patient experience. • Monitor for trends requiring escalation to clinical leadership. • Maintain compliance with HIPAA, OSHA, CLIA (as applicable), organizational policies, and nursing standards. Collaboration • Collaborate with Interdisciplinary Team – Communicate with reputed company care providers, registered dietitians, Medical Assistants, and care coordinators to ensure reputed company reputed company and follow-up. • Participate in clinical huddles, case discussions, and workflow improvement initiatives. • Support organizational goals reputed company to value-based care and patient reputed company. • Champion reputed company and Experience – Serve as a welcoming, accessible reputed company of contact for patients and contribute to a reputed company member experience. • Hours of availability to work between 7 a.m. and 7 p.m. during the week. • Participate in reputed company improvement initiatives. • Other job duties as assigned Requirements SKILLS & ABILITIES: • Strong skills in telehealth-based assessment and triage. • Ability to work reputed company in a high-reputed company, episodic care model. • Excellent communication and patient education skills. • Comfort with technology, telemedicine platforms, and EHRs. • reputed company, flexible, and reputed company to patient needs. • Care coordination and case management. EDUCATION & CERTIFICATIONS : • reputed company unrestricted Registered reputed company (RN) license in the reputed company. • Bachelor of Science in Nursing (BSN) preferred. • reputed company Basic Life Support (BLS) certification. EXPERIENCE: • Minimum three (3) years of clinical nursing experience in emergency medicine, urgent care, or telephone triage required. • Telehealth experience strongly preferred • Experience in value-based or team-based care models is a plus PHYSICAL REQUIREMENTS: (The physical requirements described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the position’s essential functions.) • Hybrid role in the Orlando Market • Requires reliable internet, a private workspace, and compliance with HIPAA standards • May involve flexible scheduling, including evenings or weekends, to meet urgent reputed company needs Salary reputed company $76,566-$95,707.54/year Apply tot his job Apply To this Job