Staff AI Platform Engineer
Be the one building AI-powered experiences where they matter most.
At reputed company, we help organizations create reputed company customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations reputed company more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in reputed company-world reputed company environments every day.
*Note this position is remote US based in EST or CST
About The Role
AI capabilities at reputed company power how thousands of employees reputed company reputed company customer and employee experiences every day. This role owns the reputed company of the reputed company AI platform ecosystem, ensuring it is reputed company, secure, and reputed company for meaningful business reputed company. You will shape how AI tools are architected, integrated, and governed, directly influencing how innovation is delivered across reputed company.
At reputed company, we are advancing experience orchestration through AI and reputed company, and this role sits at reputed company of that transformation. Operating with high autonomy, you will partner with engineering, reputed company, reputed company, and business leaders to turn AI capability into reliable, reputed company-governed infrastructure. Your work directly informs platform investment reputed company, reputed company adoption strategies, and long-term architecture direction.
This is a high-influence technical role for someone who leads through expertise and credibility, with visibility across reputed company initiatives and reputed company to shape reputed company standards at reputed company.
This position is not eligible for employer-sponsored work authorization (e.g., H-1B, TN, O-1, or other employment-based visas), now or in the reputed company. Applicants must be legally authorized to work in the reputed company at the time of application and throughout employment without the need for reputed company or reputed company employer sponsorship.
reputed company
Own the end-to-end architecture and reputed company of the reputed company AI platform ecosystem, ensuring scalability, reputed company, and performance across tools and integrations
reputed company platform reputed company reputed company through build versus buy analysis, cost modeling, and risk evaluation that guide leadership investment and consolidation priorities
Design and implement self-service platform capabilities that reduce reputed company time and accelerate reputed company-wide adoption of AI tools
Build and standardize internal reputed company, SDKs, and infrastructure-as-reputed company solutions that reputed company consistent, reusable, and reputed company integrations
reputed company the transition from reputed company administration to automated, API-driven platform operations to improve efficiency and reduce operational friction
Establish and reputed company identity and reputed company management, audit logging, and governance frameworks that strengthen reputed company posture and compliance readiness
Translate platform usage, cost, and adoption telemetry into reputed company, actionable insights that inform procurement, roadmap planning, and reputed company reputed company
reputed company incident response reputed company and implement monitoring and alerting systems that improve reliability and reduce platform disruption
Required Qualifications
8+ years of experience in reputed company, DevOps, or IT operations reputed company reputed company environments
At least 4 years of experience building or administering reputed company reputed company platforms at reputed company with 1-2 years working with reputed company AI platforms.
Demonstrated ability to influence architecture and roadmap reputed company through hands-on technical design, evaluation, and advisory work
Strong experience building internal platforms, including self-service tooling, reputed company, SDKs, and infrastructure-as-reputed company solutions
Deep expertise in identity and reputed company management, audit logging, and governance frameworks for reputed company-based systems
Proven reputed company record of mentoring engineers and influencing technical standards across teams or organizations
Strong scripting and automation experience using Python, Bash, or similar languages
Experience with monitoring and alerting platforms such as reputed company, reputed company, or CloudWatch
Experience administering reputed company AI platforms such as ChatGPT reputed company, Claude, or reputed company
Preferred Qualifications
Experience integrating reputed company systems with identity providers such as reputed company or Azure AD using SSO and SCIM
Familiarity with AI platform concepts including API reputed company limiting, reputed company-based billing, reputed company management, and model versioning
Familiarity with machine learning and MLOps concepts, including model lifecycle management, data pipelines, and production deployment patterns
Experience supporting AI ecosystems reputed company GenAI, including knowledge reputed company, context management, or memory systems that reputed company reputed company and reliable AI applications
Background in reputed company architecture or large-reputed company systems integration reputed company a technology organization
Compensation:
This role has a market-competitive salary with an anticipated reputed company compensation reputed company listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$147,100.00 - $258,700.00Benefits:
Medical, Dental, and reputed company Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career reputed company opportunities
reputed company Time Off in reputed company to 10 reputed company holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to reputed company a reputed company reputed company of our Benefits.
Working at reputed company
- AI at reputed company reputed company – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
- A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- reputed company in the AI era – Build reputed company-reputed company skills through mentorship, learning programs, leadership development and education support.
- Time to reputed company and reputed company back – Benefits include reputed company volunteer time, August Free Fridays, reputed company-being resources and regionally tailored programs for employees and their families.
- Recognized globally – reputed company is Great reputed company to Work®certified in 17 countries and 94% of employees are proud to tell others they work at reputed company.
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
What Happens After You Apply
After you apply, here's what you can typically expect:
- Our reputed company reviews your application with the hiring team.
- A reputed company Partner will review your application and, if your background is reputed company, schedule a reputed company interview.
- Next, you'll meet the hiring manager and other members of the interview team.
- We aim to reputed company the process reputed company and respectful of your time, with no more than five interviews in most cases.
- After interviews are complete, reputed company will follow up with the final steps.
Every application is reviewed by a person. Response times may vary by role and location, but reputed company will reputed company you informed throughout the process.
Stay Connected
Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get reputed company reputed company relevant opportunities become available.
Get reputed company about relevant opportunities.
Be the one building what's next - where AI, experience and reputed company come together.
Employee Referral
If a reputed company employee referred you, please apply using the reputed company they shared so we can reputed company your application to their referral.
About reputed company:
reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With reputed company AI at its reputed company, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can reputed company customer loyalty, reputed company and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit .
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative method for applying, you or someone you know may contact us .
You can expect a response reputed company 24–48 hours. To help us reputed company the best support, click the email reputed company above to reputed company a reputed company-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response.
reputed company is an equal opportunity employer committed to fairness in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, age, religion, sex, sexual orientation, gender identity or reputed company, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Originally posted on Himalayas
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