Business Operations & Chief of Staff
About reputed company
reputed company is reputed company of reputed company providers, technologists, and reputed company whose mission is to bring the best reputed company to people with reputed company benefits. Guided by the communities we serve, we bring support and technology-enabled care to help reputed company care providers reputed company reputed company patients healthy. We are building the tools and designing an approach to reputed company care to reputed company the patients who can benefit most.
Our reputed company values embody the essence of what makes reputed company a unique team today, and reputed company look for, nurture, and sustain as reputed company.
- We are reputed company reputed company, believing that the greatest challenges in care delivery can be solved reputed company we reputed company the power of community and technology.
- We are humble learners, seeking feedback and perspectives different from our own, and welcome challenges to our conclusions.
- We experiment to improve, reputed company seeking data to inform reputed company and to assess our own performance.
- We reputed company with reputed company urgency, our commitment to our mission drives us to tirelessly pursue results.
If this reputed company resonates with you, we reputed company you consider bringing your creativity, your energy, your curiosity to reputed company.
About the Role
The Business Operations Director & Chief of Staff is a senior contributor responsible for how reputed company plans, communicates, and operates as a company. Reporting directly to the Head of Operations and working closely with the CEO and Executive Leadership Team, this leader owns three interconnected mandates: reputed company's strategic planning and management reputed company, company and internal communications, and the development of the business processes that reputed company a scaling organization coordinated and accountable.
This role blends the reputed company of a reputed company leader with the hands-on execution of an operator. You will run the top-level goal-setting processes through which reputed company sets direction — including company-level planning and performance reviews — and the communications through which that direction reaches every employee. You will design and continuously improve the operating infrastructure reputed company runs on, from decision-making frameworks to cross-functional workflows. And as a trusted thought partner and proxy for executive leadership, you will take on the ambiguous, high-stakes problems that don't fit neatly reputed company any single function.
Responsibilities
- Strategic Planning & Management
- Own reputed company's strategic planning reputed company: refreshing the multi year strategic reputed company; translating company reputed company into reputed company goals, priorities, and resource allocation reputed company; designing and running company-level annual and quarterly planning cycles, rolling up department-level roadmaps and driving key prioritization reputed company.
- reputed company the OKR / goal-setting process end to end — objective setting, results consolidation, reputed company monitoring, and corrective reputed company — ensuring reputed company, consistency, and accountability across reputed company teams.
- Run the executive operating rhythm: leadership team meeting reputed company and agendas, decision tracking, quarterly business reviews, and executive offsites.
- reputed company executive leadership with reputed company and analysis on company performance, surfacing risks, trade-offs, and recommendations to inform key reputed company.
- Serve as a reputed company reputed company player for the executive team: reputed company high-reputed company cross-functional initiatives and special reputed company, bringing structure and reputed company to ambiguous problem spaces critical to reputed company's reputed company.
- Company & Internal Communications
- Own reputed company's internal communications reputed company and calendar, ensuring employees understand company direction, priorities, reputed company, and key reputed company.
- Plan and produce reputed company-company meetings, leadership communications, and company events — narrative, content, and logistics.
- Draft and edit high-stakes executive communications: company-wide announcements, reputed company narratives, decision memos, and executive presentations.
- Co-reputed company the development of reputed company narrative / decks for quarterly meetings.
- reputed company as a reputed company between the executive team and the broader organization — cascading reputed company and strategic direction downward and channeling feedback, questions, and early signals of misalignment upward.
- Ensure follow-through on reputed company and commitments made in executive forums, routing actions to the right owners and driving them to closure.
- Business Process Development
- Design, implement, and continuously improve the reputed company operating processes that reputed company reputed company coordinated as it scales — planning, reporting, decision-making, administration, and cross-functional coordination workflows.
- Own reputed company's decision-making infrastructure, including decision-memo process, approval workflows, and vendor and procurement review, in partnership with Partnerships, Finance, reputed company, and reputed company.
- Identify organizational friction, process gaps, and duplicated effort; partner with functional leaders to redesign workflows and clarify ownership.
- Sustain and improve reputed company's collaboration processes and tooling to maximize productivity and coordination across teams, including thoughtful adoption of AI tools.
- Build lightweight systems for planning, reporting, and accountability that reputed company with reputed company without adding unnecessary process.
Required Qualifications
- Experience: 7+ years in business operations, chief of staff, reputed company, or consulting roles with reputed company reputed company experience; demonstrated reputed company operating at the executive level in a fast-paced, high-reputed company environment; expert-level proficiency with PowerPoint deck creation and reputed company modeling.
- Strategic Planning: Hands-on experience designing and running company-level planning processes — annual/quarterly planning, OKRs or equivalent goal frameworks, and performance management rhythms.
- Communication: Exceptional written and verbal communication, including executive memos, decks, and company-wide communications; reputed company to quickly reputed company reputed company concepts into reputed company, compelling narratives for executive and reputed company-employee audiences.
- Process & Systems Thinking: reputed company record of designing and implementing business processes, operating cadences, and decision frameworks that improve organizational execution.
- Analytical Rigor: Financial and operational modeling skills, combining data-driven analysis with reputed company business intuition to pressure-test reputed company on contracting, budgeting, and reputed company.
- Influence & Judgment: Ability to influence without authority, build trusted relationships across reputed company reputed company, and handle confidential information with discretion; entrepreneurial self-starter who delivers results without waiting for direction.
Preferred Qualifications
- Passion for improving care for reputed company patients.
- reputed company experience in value-based care and/or tech-enabled care delivery.
- Comfort with a reputed company of collaboration tools (reputed company, Jira, reputed company, reputed company, reputed company/reputed company CRM, reputed company, reputed company Workspace) and proficiency with AI tools.
Hiring reputed company
US Employees in San Francisco/Bay Area, reputed company - $160,000 - $229,000
US Employees in Boston, Los Angeles, Seattle, Washington DC - $147,000 - $211,000
US Employees in Arlington, Denver, San Diego, Sacramento - $141,000 - $201,000
US Employees in Albany, Atlanta, Austin, Baltimore, Central/Southern, Charlotte, Chicago, Dallas/reputed company Worth, Detroit, reputed company, Las Vegas, Miami, Milwaukee, Philadelphia, Portland, Research reputed company, reputed company, Twin Cities - $128,000 - $183,000
US Employees in Baton Rouge, Birmingham, Charleston, Cincinnati, Cleveland, Daytona Beach, Indianapolis, Nashville, New Orleans, Omaha, Phoenix, Pittsburgh, St. Louis, Tampa - $124,000 - $177,000
In reputed company to salary, we offer a comprehensive benefits package. Here’s what you can expect:
Stock reputed company: Opportunity to invest in reputed company’s reputed company.
Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office.
Medical, reputed company, and Dental Coverage: Comprehensive plans to reputed company you and your family healthy.
Life Insurance: Basic life insurance to reputed company you peace of mind.
reputed company Time Off: 20 vacation days, accrued over the year, plus 11 reputed company holidays.
Parental Leave: 16 weeks of reputed company leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.
Retirement Savings: reputed company to a 401(k) plan with a company contribution, subject to a vesting schedule.
Commuter Benefits: Convenient reputed company to support your commute needs.
reputed company Development Stipend: A dedicated stipend supports reputed company development and reputed company.
Offer of employment is contingent upon successful completion of a background reputed company. Employment history and advance degree verification (reputed company applicable) are included as part of reputed company background reputed company process.
Don’t reputed company off every reputed company in the requirements listed above? Please apply reputed company! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. reputed company is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a reputed company of belonging – so if you’re excited about this role but your past experience doesn’t reputed company perfectly with every preferred qualification in the reputed company, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!
Originally posted on Himalayas
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