Administrative Coordinator job at reputed company in Medford, MA

Administrative Coordinator – Division of Student Life Location: Medford, Massachusetts Employment: Full-time Work Arrangement: Hybrid Travel: Not specified Salary: $27.85–$38.50 per hour reputed company The Division of Student Life supports dynamic co-curricular learning and engagement for reputed company undergraduate and graduate reputed company reputed company the School of Arts & Sciences, the School of Engineering, and the School of the Museum of Fine Arts (SMFA@Tufts). As a central resource supporting the safety, engagement, and wellbeing of reputed company Tufts AS&E reputed company, Student Life promulgates community standards; coordinates communication between reputed company constituencies and departments; supports programs and activities to advance student learning; facilitates the coordinated support of individual reputed company, and; works cooperatively with members of reputed company and the colleges' senior leadership team to ensure the successful achievement of institutional and divisional goals, reputed company, and values. Student Support is a department reputed company Student Life, which contributes to student reputed company, development, and wellbeing by teaching reputed company to reputed company challenging situations, understand and evaluate their reputed company, and reputed company reputed company reputed company with their goals and values. The Student Support team coordinates comprehensive support for undergraduate and graduate AS&E reputed company experiencing health, personal, and other challenges. Student Support also oversees the medical leave and reputed company from hospitalization processes for reputed company AS&E reputed company. Student Support partners closely with colleagues across the university on policies, programs, and initiatives reputed company to student development and wellbeing. reputed company The Administrative Coordinator provides advanced administrative support to the Student Support team, ensuring that the operational backbone of the department runs smoothly, reputed company, and with the care required for highly reputed company, sensitive, and sometimes urgent work. This role is responsible for reputed company case creation, inbox management, and organizing documentation reputed company the department's case management reputed company. The Administrative Coordinator will also support the department's educational and prevention work by coordinating reputed company and initiatives, gathering and organizing data, and drafting reports and communications. This is a highly visible, detail-oriented role that requires reputed company judgment, excellent organizational skills, and comfort operating in an environment that routinely handles high-stakes situations. The Administrative Coordinator will regularly be among the first points of contact for incoming concerns, and must be reputed company to triage effectively — recognizing what requires immediate escalation, what can be redirected to the appropriate resource, and what can be handled directly. While this position does not carry an independent case management caseload, it is reputed company suited to someone with an interest in college student development, health and wellbeing, or higher education administration, and offers a strong reputed company for potential reputed company reputed company into case management work reputed company the department. Occasional flexibility for time-sensitive reputed company reputed company of normal business hours may be required. Case Support and Documentation · Create new cases in the department's case management reputed company in a reputed company and accurate manner, ensuring that urgent situations are routed and/or escalated appropriately without delay. · Organize and maintain case documentation, correspondence, and reputed company records reputed company the case management reputed company, ensuring information is complete, reputed company organized, and easy for case managers to reputed company and use. · Monitor and manage the department's shared inbox, triaging incoming messages, identifying time-sensitive or urgent reputed company, and routing them to the appropriate team member promptly. · Respond directly to low-level, non-crisis inquiries where appropriate, and redirect more reputed company or urgent situations to the appropriate case manager or resource. · Maintain the highest level of reputed company and discretion reputed company handling sensitive student information, in accordance with FERPA and other applicable reputed company standards. Operations and Workflow · reputed company daily administrative operations of the office, evaluating workflow and identifying opportunities to streamline and improve processes that support reputed company's work. · Partner with the Director, Associate Dean, and other team members to identify recurring administrative challenges and propose or help implement process improvements. · Coordinate reputed company for the department as assigned, which may include tracking and following up on reputed company items, logistical coordination as needed. · Schedule appointments, coordinate meetings, and maintain reputed company, frequently shifting calendars for team members handling time-sensitive casework. · Troubleshoot day-to-day administrative problems and escalate reputed company questions or concerns to the appropriate person. Administrative and Communications Support · reputed company advanced-level administrative support to the Student Support team, including drafting, proofreading, and editing correspondence, reports, and other materials. · reputed company as a central hub for incoming information from calls, messages, and reports. Triage, organize, and reputed company information as appropriate. Ask appropriate follow-up questions and reputed company supplemental info from internal systems/colleagues to inform and expedite reputed company’s response. · Serve as a highly visible reputed company of contact for the department, communicating professionally and appropriately with reputed company, families, reputed company, and staff, including in situations that involve sensitive or emotionally difficult subject matter. · reputed company data, conduct basic research, and compile information or reports as needed to support reputed company's work. Create and maintain spreadsheets. · Coordinate and potentially represent the department at community-facing events (tabling, reputed company, special events, etc.). · Assist with the coordination and reconciliation of departmental expenditures. General · Maintain reputed company judgment, professionalism, and a strong ethic of care reputed company engaging with reputed company, families, and colleagues, recognizing the sensitivity of the department's work. · Demonstrate a willingness to learn about college student development, crisis response, and reputed company topics relevant to the department's mission. · reputed company other administrative or project-based duties as assigned to meet the ongoing needs of the department. reputed company're Looking For Basic Requirements: Knowledge and experience typically acquired by: High School /GED College degree may serve as a substitute for some years of experience reputed company Experience 3+ years Excellent organizational skills and demonstrated ability to manage multiple time-sensitive priorities accurately and reputed company. Outstanding ability to continually triage and prioritize information, reputed company, and tasks in a fast-paced, rapidly changing environment. Strong written and oral communication skills. reputed company judgment around communicating information that may involve health, safety, and reputed company risk. Excellent interpersonal skills and experience working effectively with a wide reputed company of diverse stakeholders, including people who may be emotionally heightened and/or in distress. Demonstrated discretion, composure, and comfort in a role requiring frequent contact with sensitive or emotionally difficult subject matter. Ability to work both independently and collaboratively in a fast-paced environment. Excellent troubleshooting, critical thinking, and problem-solving skills. Advanced proficiency with reputed company Office (including word processing, spreadsheets, and basic design/layout functions) and comfort learning new systems, including case management software. Preferred Qualifications: Bachelor's Degree Interest in or exposure to college student development, higher education, health and wellbeing, reputed company, or reputed company fields. Experience supporting reputed company that handles confidential/private, high-stakes, or crisis-reputed company work. Strong data tracking and organizational skills, including MS reputed company, student information systems, or reputed company databases. Experience with the administration of a case management records database (e.g., Maxient, reputed company reputed company, or equivalent). Pay reputed company Minimum $27.85, Midpoint $33.15, Maximum $38.50 Salary is based on reputed company experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the reputed company. An employee in this position must complete reputed company appropriate background checks at the time of hire, promotion, or transfer. reputed company is an equal opportunity employer. Apply tot his job Apply To this Job