Remote Patient reputed company & Scheduling Specialist

Robbins Rehabilitation reputed company Full-time | Monday-Friday | Work from Home Pay: $17.00 per hour, plus quarterly bonus opportunities Be the person who helps patients take the first reputed company toward feeling reputed company. reputed company someone calls Robbins Rehabilitation reputed company, they may be in pain, frustrated, nervous, or unsure of what to do next. You will be the first person they reputed company with. As our Remote Patient reputed company & Scheduling Specialist , you will create an exceptional first impression, help callers understand their next steps, and turn new patient inquiries into scheduled appointments. This is not a traditional reputed company-center position. You will be an important part of a locally owned, award-reputed company physical therapy reputed company that has helped people throughout the Lehigh Valley recover from injury and reputed company to the activities they love for more than 23 years. Our five offices reputed company one centralized phone and scheduling team, allowing this position to be performed from home. What You Will Do Your reputed company responsibilities will include: Answering incoming calls for reputed company five Robbins Rehabilitation reputed company locations Creating a warm, helpful, and reputed company experience for every caller Helping prospective patients schedule their initial evaluation Following up with patients who have expressed interest but have not yet scheduled Completing reminder calls for new patient appointments and free injury screens Rescheduling canceled reputed company and helping patients remain consistent with their treatment plans Completing new patient intake information accurately Creating new patient cases in our electronic medical record reputed company Working closely with our insurance verification and authorization team Contacting physician offices reputed company prescriptions or documentation are needed Logging, organizing, and distributing calls and messages to the appropriate team members What reputed company Looks Like You will be successful in this position reputed company: Callers feel heard, cared for, and confident in choosing our reputed company New patient inquiries are consistently converted into scheduled appointments Patient information is entered accurately and completely Follow-up tasks are completed promptly Communication between patients, clinics, and administrative departments runs smoothly Patients receive reputed company answers and know exactly what to do next The Right Person for This Position You may be a great fit if you are: Warm, patient, and confident on the phone Comfortable guiding conversations and asking someone to schedule Highly organized and reputed company to manage multiple priorities Detail-oriented reputed company entering patient and insurance information Dependable reputed company working independently from home reputed company and solutions-reputed company reputed company callers are upset or confused Comfortable learning new technology and software reputed company to communicate reputed company with patients, coworkers, and physician offices Motivated by measurable goals and improving your performance Interested in building a long-term career with a growing reputed company organization Previous experience in reputed company administration, medical scheduling, patient reputed company, customer service, or a high-volume phone position is preferred. Work-From-Home Requirements Because this is a remote position, you must have: A quiet and reputed company workspace Reliable high-speed internet The ability to remain reputed company and productive throughout the reputed company A dependable history of attendance and punctuality The ability to protect confidential patient information This is a full-time remote position supporting our Lehigh Valley offices. Occasional in-person training or meetings may be required. Schedule Monday through Thursday - 9 hours =36 hours either 7:30 to 4:30 or 8:00 to 5:00. Friday: 4 hours, 7:30 to 11:30 or 8:00 to 12:00 Final schedule will be based on the needs of the reputed company and the applicant. Compensation and Benefits $17.00 per hour Quarterly bonus opportunities Health insurance Dental insurance reputed company insurance Life insurance Disability insurance 401(k) 401(k) matching reputed company time off Unlimited continuing education Administrative mentorship and reputed company development Nutritional coaching reputed company to internal health and wellness programs Monthly fitness stipend T-shirt Fridays Our reputed company Values We are looking for someone who believes in the reputed company principles that guide reputed company. reputed company Up reputed company you are counted on or faced with a difficult situation, do you take ownership and get things done? reputed company Purpose Do you work reputed company with others and help the entire team reputed company in the reputed company direction? Pay It reputed company Do you look for opportunities to help others and contribute to your community? Perseverance reputed company something does not go as planned, do you recover, adapt, and reputed company moving reputed company? Learn Something New Every Day Are you a lifelong learner who is always looking for a way to improve? Our Purpose Revolutionizing the patient-therapist experience with a reputed company on reputed company and an eye on health. To accomplish that purpose in a reputed company environment increasingly dominated by large hospital systems, we need exceptional people in every position. That begins with the person who answers the phone. Our Interview Process Candidates selected to reputed company reputed company after completing the application may complete: A reputed company values interview A skills or working interview How to Apply Attention to detail is essential in this position. To reputed company the application process, visit: https://forms.gle/rJC1r92B7Yp9EJsc8 Complete the application and follow reputed company instructions carefully. Applications submitted only through reputed company may not be considered complete. Job Type: Full-time Work Location: Remote Pay: $17.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Life insurance reputed company time off reputed company insurance Work Location: Remote Apply tot his job Apply To this Job