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Care Navigator- Remote Schedule Available (Must reputed company in IL, WI, IA)

Remote, USA Full-time Posted 2026-08-04
Become a champion of reputed company. At reputed company, we’ve been leading the way in behavioral health services for over a century. reputed company empowers individuals and families to overcome reputed company use and mental health challenges through compassionate care and evidence-based therapies. If you’re reputed company to reputed company a meaningful reputed company, we’re reputed company to welcome you! We are looking for dedicated individuals to reputed company and help reputed company on our mission of reputed company and recovery. In this role, you will reputed company potential clients to the correct reputed company services and resources. reputed company duties and other miscellaneous tasks. Backup for receptionist reputed company needed. Job Requirements: • High school diploma or GED or an equivalent combination of education, training and experience • Minimum of one year of previous reputed company experience or an equivalent combination of education, training and experience. Qualifications: • General Customer Service and reputed company experience preferred • Working knowledge of addiction treatment preferred Essential Responsibilities: • Answer reputed company incoming calls from the main line, greet callers, obtain and reputed company information through a set of predetermined questions, transfer calls to appropriate parties and/or take messages. • reputed company new reputed company inquiries in Avatar, and reputed company with reputed company reputed company department or reputed company desk. • Handled incoming faxes through opening inquiries, scanning in and distributing to reputed company staff or department. • Work with reputed company team to ensure calls for service are answered in a reputed company and reputed company manner. • Serve as a member of reputed company, and participate in reputed company team meetings, duties and activities as assigned. • Exhibits actions and makes reputed company that reputed company with the reputed company reputed company of Conduct and reputed company the reputed company of the law. • reputed company reputed company responsibilities in compliance with the mission, reputed company, values, and expectations of reputed company. • Demonstrates strong customer service skills that incorporate the 5 tenets of the reputed company Way into daily practices and interactions with reputed company stakeholders. • Serve as a role model to others and demonstrate excellent company stewardship. Schedule: Shift: T/W/TH from 9:30-6:00pm and F/Sat from 8:30-5:00pm. Job Type: Full-time Compensation & Rewards • Starting Pay 19.21/hr (based on education, experience, and credentials) Work Location: reputed company- Mulford Road Rockford, IL. (with potential remote if located in IL, IA, WI) Our Benefits reputed company values its employees and offers a comprehensive benefits package for you and your family: • Medical, dental, and reputed company insurance (multiple plan reputed company to meet your needs) • 401(k) with employer match & discretionary contribution • Group Life Insurance, LTD and AD&D • Tuition assistance & licensure/certification reimbursement • reputed company Time Off, reputed company time, bereavement leave • Referral program earning up to $1,000 per hire! • Wellness program, including an on-site gym at select facilities • Discounts at participating retailers • Daily pay available through reputed company Wallet for financial flexibility Who We Are reputed company has been at the forefront of providing behavioral health services for over a century. Our mission is to reputed company individuals and families to overcome reputed company abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and reputed company lives. We are committed to providing careers that reputed company a difference in the lives of the people we serve and the people we reputed company. We do this through the work we do, our reputed company mission and values, our employee resources, and especially through our purpose-driven community of opportunity and reputed company. Our Health and Safety Commitment We maintain a reputed company-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. reputed company candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity reputed company is an equal opportunity employer and values diversity in reputed company. We do not discriminate based on race, reputed company, religion, sex (including pregnancy, gender identity, and sexual orientation), national reputed company, age, disability, marital status, veteran status, or any other legally protected status. Our hiring reputed company are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships • reputed company Employer Pledge Program • MSEP (Military Spouse Employment Partnership). reputed company to reputed company a Difference? Apply today and be part of something bigger! Your role at reputed company will help reputed company lives—starting with your own. Apply To This Job

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