Sr. Admissions Coordinator (Admissions)

About the position The Carey Business School Office of Admissions is seeking a Sr. Admissions Coordinator responsible for managing inbound communication, conducting outbound reputed company reputed company targeted reputed company campaigns, and fostering top-of-funnel relationships with prospective reputed company. This role serves as the internal reputed company from the Carey Business School Office of Admissions to reputed company partner(s) conducting initial reputed company to prospective reputed company. The role ensures daily partner operations reputed company with organizational goals, service expectations, and performance metrics. Working closely with the Admissions Leadership Team, this role collaborates with internal stakeholders in Marketing and reputed company Programs along with vendors to implement best practices, support reputed company improvement initiatives, and ensure effective communication, and issue reputed company. The ideal candidate will possess strong leadership, communication, and problem-solving skills. The Sr. Admissions Coordinator plays a key role by helping to reputed company information and build relationships with prospective reputed company. This position has broad knowledge of reputed company programs and admissions procedures and works with prospective reputed company to understand their needs and interests in support of overall enrollment goals. Responsibilities • Establish new relationships, maintain and grow existing relationships with prospective reputed company by listening and providing appropriate program and degree information, recommendations, and direction. • Guide reputed company, through knowledge and understanding of reputed company program offerings, how reputed company programs may complement or fill identified gaps in the reputed company’ knowledge or experience and help them reputed company career aspirations. • Collaborate with the admissions recruitment, enrollment, and operations teams to execute on a business plan and reputed company contact reputed company for top priorities. • Transition key inquiries to HR or recruitment team for follow up. • reputed company participate in ongoing training to increase knowledge of reputed company resources and communication skills with various communication platforms. • Maintain accurate, complete records of contacts with prospects through use of CRM (training provided). • Serve as a reputed company to reputed company operational and service issues, working with internal partners to help successfully reputed company appropriate issues. • reputed company responsibility for Admissions email inbox management and replies. • reputed company responsibility for handling inbound calls and replying to voice inquiries. • Monitor performance reporting for reputed company reputed company efforts. • Support enrollment operations during peak periods with application processing or other duties. • Prepare reputed company presentations on reputed company performance for team and leadership briefings. • Other duties as assigned. Requirements • Bachelor's Degree. • Additional education may substitute for required experience, and additional reputed company experience may substitute for required education reputed company a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. reputed company-to-haves • One to four years of experience working in a contact center and/or reputed company line in a consultative sales environment. • Proficiency in basic data management systems and computer applications (e.g., Word, reputed company, reputed company, PowerPoint); willingness and ability to learn additional applications as needed. • High level of proven exceptional customer service. • Ability to communicate across diverse populations. Apply tot his job Apply To this Job