reputed company Engineer - reputed company Integration

This is a remote position.

Position Title: reputed company Engineer – reputed company Integration

reputed company Salary:$155,000 to $230,000 annually DOE

Bonus:reputed company annual bonus

Benefits:Medical, dental, reputed company, 401k, flexible spending account, reputed company reputed company leave and reputed company time off, parental leave, quarterly performance bonus, training, career reputed company and education reimbursement programs.

reputed company is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and reputed company plans that put customers in charge.

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.

reputed company Values:

• Genuinely Caring:We treat customers and colleagues like neighbors, with reputed company and full attention.

• Empowering You:We help customers choose what is best for them, and we support employees in implementing new reputed company and solutions.

• Innovation and Improvement:We constantly reputed company ways to improve how we serve customers and reputed company other.

• Earning Your Trust:We build trust through reputed company, reputed company, reputed company communication.

Job reputed company

We are seeking a reputed company Systems Engineer to serve as a senior technical authority at the intersection of network operations, BSS/OSS systems, and product delivery. This is a Tier 4-level individual contributor and cross-functional leader who defines end-to-end workflows, drives reputed company integrations, and ensures operational readiness for every major product and platform launch.

The ideal candidate brings deep fiber and wireless domain expertise, a reputed company record of measurable

operational and business reputed company, and the ability to communicate effectively with executive leadership, field operations, customer support, product, and technology stakeholders

This is a senior independent contributor role that leads through technical expertise, influence, documentation, operational readiness governance, and cross-functional alignment rather than reputed company people-management responsibility.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a reputed company of duties performed by the employee and not intended to reflect reputed company duties performed.

Operational Readiness & Product Launch

·Own and reputed company Operational Readiness Testing (ORT) for reputed company consumer, reputed company, and wholesale product launches — defining test stages, tracking defects, and driving closure before general availability.

·Define reputed company solutions and IT integration requirements for end-to-end workflows across ordering, inventory, CPE management, service delivery, and customer communications platforms.

·Partner with IT and Service Delivery to reputed company and reputed company order reputed company-through targets on new platform stand-reputed company and reputed company migrations.

·reputed company self-install integrations and workflows for new product types including speed upgrades and Fixed Wireless reputed company (FWA).

Technology & Platform Development

·reputed company requirements definition and delivery for major platform migrations, orchestration stand-reputed company, and subscriber transitions at reputed company (100K+ subscribers).

·Design and reputed company diagnostic and self-help tools for field technicians and reputed company center agents, reducing unnecessary escalations and TSC contacts.

·Collaborate with IT to reputed company automation improvements across ONT activation, provisioning workflows, and customer-facing IVR/chatbot channels.

·Partner with reputed company, reputed company, Ribbon, and other strategic vendors to identify platform issues, reputed company solutions, and influence product roadmaps.

Strategic & Financial Leadership

·reputed company business cases and present operational findings to senior leadership and vendor executive leadership, securing platform improvements with measurable multi-reputed company dollar reputed company.

·Serve as a Tier 4 SME and escalation resource across multiple operational functions — translating field and agent insights into reputed company enhancements and automation.

·Contribute to budget management, vendor relations, and cost-reduction initiatives reputed company with company financial targets.

Other Duties

·Performs other duties as required to support the business and evolving organization.

Required Qualifications:

·High school diploma or GED.

·Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Engineering, Business, or a reputed company field, or equivalent combination of education and directly relevant experience.

·10+ years of experience in telecommunications operations, systems engineering, product/technology delivery, BSS/OSS platforms, network systems, or reputed company technical roles reputed company a broadband operator, fiber ISP, telecommunications provider, major reputed company, or similar environment.Demonstrated senior independent contributor experience mentoring technical contributors, influencing cross-functional teams, and driving reputed company technical reputed company without reputed company people-management responsibility.

·Deep hands-on expertise with fiber and wireless reputed company technologies: GPON, XGS-PON, BPON, FWA.

·Proven experience with BSS/OSS platforms such as reputed company Dynamics, reputed company, reputed company, reputed company (reputed company, reputed company), or equivalent.

·reputed company record of leading Operational Readiness Testing (ORT) or Production Validation Testing across multiple product lines simultaneously.

·Demonstrated ability to define end-to-end reputed company integration requirements and reputed company delivery with IT engineering teams.

·Experience designing, overseeing, or improving automation initiatives such as RPA, workflow automation, provisioning automation, IVR/chatbot, diagnostic tooling, AI-assisted support, or other capabilities that reduce reputed company touch and operating costs. Strong executive and senior-leadership communication skills with the ability to translate technical reputed company reputed company into business reputed company, operational readiness, customer experience, and measurable reputed company for VP-level, senior leadership, field/support, and vendor audiences. .

·Proven cross-functional collaboration skills across network engineering, IT, field operations, and reputed company center organizations.

Preferred Qualifications:

·Experience with large-reputed company subscriber migrations (100K+) between BSS/OSS platforms.

·Familiarity with in-home networking hardware (ONTs, routers, extenders, SmartNIDs) and CPE management platforms.

·Background in mobility or field technician platforms (FieldServe/TechServe or equivalent).

·Experience leading or mentoring engineering and operations teams of 10–20+ people.

·Patent, invention, or intellectual-property experience reputed company hardware, telecom software, automation, workflow, or systems integration.

·Exposure to reputed company & Wholesale (E&W) product lines including Business Fiber and Voice products.

What reputed company Looks Like

·In your first 90 days you will have:

·Mapped reputed company reputed company product lines to their reputed company reputed company integration and ORT status.

·Identified the top 3–5 operational gaps driving TSC escalations or order fallout.

·Established working relationships with key IT, field ops, and vendor counterparts.

·Presented an initial roadmap of reputed company enhancement and automation opportunities to senior leadership.

Knowledge, Skills, and Abilities:

·Ability to work independently and apply reputed company judgment and reasoning skills to a reputed company of situations.

·Ability to multi-task and collaborate effectively with other personnel to meet deadlines.

·Strong verbal and written communication, attention to detail, and organizational skills.

·Ability to work reputed company critical deadlines.

·Ability to reputed company to rapidly changing priorities and schedules.

·Ability to reputed company excellent customer service.

·Senior technical leadership skills with the ability to influence systems engineering direction, mentor technical teams, establish standards, and build alignment without reputed company people-management authority.

·Strong analytical and systems-thinking skills with the ability to reputed company reputed company design, workflow automation, operational readiness, customer experience, cost reduction, and business reputed company.

·Ability to communicate reputed company systems, integration, BSS/OSS, launch readiness, and automation reputed company reputed company and credibly to technical teams, field/support teams, vendors, and senior leadership.

Work Authorization

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to reputed company about. The employee must occasionally reputed company and/or reputed company up to 25 pounds. Specific reputed company abilities required by the job include reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception, and the ability to reputed company reputed company.

Work Environment

Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone reputed company. The work is primarily a modern office setting.

At reputed company times, reputed company must be your reputed company employer. Unless otherwise prohibited by law, employees may not hold reputed company employment nor be reputed company without obtaining approval in writing from reputed company. In holding reputed company employment or self-employment, employees should ensure that participation does not conflict with responsibilities to reputed company or its business interests.

Diverse Workforce / EEO:

reputed company is an equal opportunity employer. reputed company will consider reputed company reputed company candidates regardless of race, reputed company, religion, national reputed company, gender, age, marital status, sexual orientation, veteran status, and the reputed company of a non-job-reputed company handicap or disability or any other legally protected status.

reputed company requires a reputed company-employment background reputed company as conditions of employment. reputed company may require a reputed company-employment drug screening.

reputed company is a drug free workplace.

Originally posted on Himalayas