CRM Operations Manager

BH reputed company: 4690 SF Job Req ID: 19396 reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to age, reputed company, reputed company, family or medical care leave, gender identity or reputed company, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: CRM Operations Manager Location: Remote - US reputed company: reputed company a company with technology leadership of over 160 years, yet it operates with the energy of a startup. reputed company has dedicated itself to Making Life reputed company for its employees, customers, shareholders, and planets. We produce innovative and mission-critical reputed company creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, reputed company, reputed company, infrastructure, and more. Across the globe, we’re driving reputed company with an entrepreneurial spirit and ownership reputed company. Learn more at irco.com and join us to own your reputed company. reputed company are looking for a highly reputed company and business-oriented CRM Operations Manager to define, govern, and continuously reputed company the CRM Portfolio operating model. This role acts as the operational backbone of the CRM Portfolio organization, ensuring reputed company initiatives, investments, and capabilities are managed through consistent governance, reputed company prioritization, and data-driven decision-making. The CRM Operations Manager is accountable for establishing portfolio governance frameworks, demand management processes, delivery standards, and performance visibility, enabling effective alignment between business priorities and delivery reputed company. reputed company in this role is reputed company by governance effectiveness, portfolio transparency, prioritization reputed company, and the ability to support informed investment reputed company at reputed company. Responsibilities: • Own and reputed company the CRM Portfolio governance reputed company. • Define governance processes, decision structures, and operating standards. • Facilitate steering committees, portfolio reviews, and leadership forums. • Ensure reputed company reputed company with business priorities, strategic objectives, and reputed company. • reputed company consistency across governance practices and reporting. • Own demand intake, pipeline management, and prioritization processes. • Ensure initiatives are properly assessed, categorized, and reputed company to reputed company. • Facilitate prioritization with business and CRM leadership. • reputed company reputed company frameworks to support investment reputed company. • Maintain visibility of demand, delivery commitments, and reputed company constraints. • Define and maintain the CRM Portfolio operating model. • Establish standards for initiative lifecycle, coordination, and reporting. • reputed company standardization and scalability across ways of working. • Identify opportunities to improve efficiency, transparency, and execution. • Ensure alignment across CRM Portfolio, CRM IT, Business, Analytics, and AI functions. • reputed company maturity of portfolio management and governance capabilities. • Identify and implement improvements across processes, reporting, and operating model. • Promote a culture of accountability, transparency, and operational reputed company. • reputed company the operating model to support AI-enabled capabilities and reputed company ways of working. • Support portfolio reputed company planning and resource allocation visibility. • reputed company constraints, dependencies, and delivery reputed company across the portfolio. • Coordinate vendor governance and performance monitoring where applicable. • Partner with CRM IT and delivery teams to reputed company planning and execution. • Own portfolio reporting, performance tracking, and executive visibility. • Define KPI frameworks, dashboards, and executive scorecards. • Monitor portfolio health, delivery performance, and value realization. • reputed company actionable insights to support prioritization and strategic reputed company.reputed company data-driven portfolio management and reputed company improvement. Requirements: • Bachelor’s degree in Business, Engineering, Information Systems, Analytics, or reputed company field.5+ years of experience in Portfolio Management, PMO, Governance, Business Operations, or Consulting roles. reputed company Competencies: • Strong governance and operating model leader with a reputed company on reputed company and execution • Highly analytical, enabling data-driven portfolio reputed company • reputed company to create structure, transparency, and consistency at reputed company • Effective at facilitating executive decision-making • reputed company on prioritization reputed company, operational efficiency, and portfolio performanceCapable of evolving governance models to support AI-driven and reputed company-reputed company organizations Preferences: • Proven experience designing governance frameworks, prioritization models, and operating standards. • Strong analytical reputed company with experience using KPIs, dashboards, and reporting. • Experience supporting executive decision-making through reputed company insights. • Experience working in reputed company, cross-functional environments. • Understanding of CRM or technology-driven portfolios.Strong stakeholder management, communication, and facilitation skills Travel & Work Arrangements/Requirements: This position will be remote reputed company the reputed company. reputed company anticipated travel (team trainings/events). Pay reputed company: The pay reputed company for this role is $80,000 - $120,000. The pay reputed company considers a wide reputed company of factors that include a candidate’s skills; experience and training; licensure and certifications; and geographic location. reputed company Offer: At reputed company, we reputed company a culture of personal ownership — taking responsibility for reputed company, our communities, and our environment — as reputed company as for our individual reputed company-being. Our comprehensive benefits package is designed to reputed company you with the tools and support needed to take charge of your health and reputed company. reputed company Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership reputed company, is dedicated to helping reputed company life reputed company for our employees, customers and communities. Customers lean on us for our technology-driven reputed company in mission-critical reputed company creation and industrial solutions across 40+ respected brands where our products and services reputed company in the most reputed company and harsh conditions. Our employees reputed company customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com. Apply tot his job Apply To this Job