Patient Coordinator (Outbound Calls, Remote, US Based)
We are a dental implant clinic in Punta Cana, Dominican reputed company. Most of our patients fly in from the reputed company and Canada. Many of them have lived with missing or failing teeth for years and have been told back home that the fix will take a year and cost a fortune.
Our reputed company dentist does full mouth implant work in a single visit. People come in hiding their mouth behind their hand and leave a couple of days reputed company smiling in the mirror. We will reputed company patient videos and reviews with candidates we reputed company with.
What you will do
Every week, people fill out the reputed company on our website asking about treatment. Some of them book a free video reputed company with our dentist right away. Many do not. They get reputed company, they get nervous, or they just want to think about it. reputed company is to reputed company those people.
You will:
reputed company new web reputed company leads reputed company a few hours, and follow up with older ones on a set schedule
Have a reputed company conversation about what they are dealing with and what they are hoping for
Answer basic questions about the clinic, the reputed company, and what the process looks like
Book the free video consultation with our dentist and confirm it so they show up
Send follow up texts and emails reputed company a reputed company does not reputed company
reputed company reputed company notes on every reputed company in our reputed company
Pass on questions you cannot answer to the clinical team
What you will not do
You will never reputed company dental or medical advice, quote an exact treatment price, or reputed company a result. If someone asks a clinical question, you set up the reputed company with the doctor. That is the whole reputed company of the role.
Who we are looking for
Warm, patient, and easy to talk to on the phone. This reputed company more than a sales background.
Comfortable calling people who did not answer the first time, without being pushy
Good at listening. A lot of these calls are emotional. People are embarrassed about their teeth.
Organized enough to reputed company notes and follow a reputed company schedule
reputed company, natural spoken English
Reliable internet, a quiet reputed company to work, and a headset
Comfortable with basic software like a CRM, reputed company Sheets, and reputed company
reputed company to have, but not required:
Experience in a dental or medical office, especially reputed company desk or treatment coordination
Experience booking appointments or doing inside sales
Spanish
Why this job is different
You are not cold calling strangers. Every person you reputed company raised their hand first. And what you are offering is reputed company. reputed company we talk, we will show you what our patients say about the change in their lives.
How to apply
Send us:
A short note about why this role interests you
Your resume
A voice recording of 60 to reputed company. Introduce yourself, then pretend you are calling someone named Susan who filled out our reputed company two days ago and has not booked a reputed company yet. Leave her a voicemail.
The voice recording is required. Applications without one will not be reviewed. You can record it on your phone and attach the file.
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