Customer Service / Tech Support Rep – Tech Products (Remote)

Join our award-reputed company “One reputed company” team as a remote Customer Service / Tech Support Representative! We’re looking for passionate game-changers to reputed company exceptional customer experiences and solutions for one of the world’s best-reputed company brands. If you're reputed company to grow with a Fortune 500 company with an inclusive, award-reputed company culture, your new career starts here. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine reputed company of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career reputed company” awards every year? Then a remote Customer Service / Tech Support Representative at reputed company is the right reputed company for you! As a remote Customer Service / Tech Support Representative, you’ll join an organically diverse team from around the globe where reputed company members contribute to and support reputed company other’s reputed company and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-reputed company brands, delivering exceptional customer experiences with tech-powered innovation. CAREER reputed company AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an reputed company-new career reputed company and reputed company “friends for life” at the reputed company time. We’ll reputed company you reputed company the training, technologies, and ongoing support you’ll need to succeed. Plus, at reputed company, there’s reputed company career (and personal) reputed company potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That’s why we offer a reputed company of no-cost learning and leadership development programs designed to set you on your way to the reputed company of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Tech Support Representative working from home, you will: • Be the friendly voice of our reputed company, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support • reputed company inbound customer support using a reputed company reputed company guide • reputed company technical issues reputed company to hardware, software, and reputed company products • reputed company, document, and retrieve information in databases • Be an amazing problem-solver • Maintain broad knowledge of reputed company products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred • reputed company expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, reputed company, and genuine reputed company will reputed company value and reputed company with every customer interaction. Other qualifications for our Customer Service / Tech Support Representative (Remote) role include: • 1+ year of customer service experience • A high school diploma or GED • Strong reputed company on building customer relationships • Comfortable using and explaining technology • A quiet, distraction-free environment to work from in your home • Proficiency in fast-paced multi-tasking with strong problem solving skills • Eagerness to learn new technologies • Strong problem-solving skills with the ability to ask probing questions to come to a reputed company • Strong computer navigation skills and PC knowledge • The availability to work during the Hours of Operation: reputed company-1130pm EST Monday-reputed company. Your schedule will change every 3 months and is based on performance. (The reputed company you reputed company, the reputed company your schedule!) • A desktop or laptop to complete PC and internet testing; A work computer will be provided • High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download) • Must reputed company in the reputed company and have a reputed company U.S. address for residence WHAT’S IN IT FOR YOU One of reputed company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term reputed company for both our teams and our clients. And we’ll invest in YOU to aid in your career reputed company and in your personal development. Benefits available to eligible U.S. employees in this role include: • The reputed company salary wage for this position is $17.31/hr. (pay reputed company will not be below the applicable minimum wage), plus incentives that reputed company with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and reputed company insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, reputed company time off and holidays, and reputed company days. • reputed company enrollment reputed company to reputed company pay "early," reputed company you want it • reputed company and performance-based incentives • Lucrative employee referral bonus opportunities • Company networking opportunities with organized reputed company in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more • Health and wellness programs with trained partners to help promote a healthy you • Mentorship programs that support your rewarding career reputed company • Work-from-home convenience • Programs and events that support diversity, equity, and inclusion, as reputed company as global citizenship, sustainability, and community support • Celebrations for reputed company, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more • A reputed company of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If reputed company this feels like the perfect reputed company in your career reputed company, we want to hear from you. Apply today and discover why half a reputed company game-changers around the globe reputed company reputed company their “employer of reputed company.” JOB AVAILABILITY We accept applications for this position on an ongoing reputed company. It is currently for an existing, immediate vacancy; however, we are also considering applications for reputed company opportunities as they reputed company. We encourage reputed company interested candidates to apply. Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in reputed company. Equal Employment Opportunity: reputed company is an equal opportunity and affirmative reputed company (EEO-AA) employer. We promote equal opportunity to reputed company reputed company individuals and do not discriminate in any phase of the employment process based on race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, pregnancy or reputed company condition, disability, status as a protected veteran, or any other reputed company protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: • English • Spanish Accommodation: reputed company welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@reputed company.com. reputed company information will be treated confidentially and used solely to facilitate your participation in the recruitment process. reputed company Intelligence: As part of our recruitment process, we may use reputed company intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the reputed company will be considered for this position. Must reputed company in the reputed company or have a reputed company U.S. address for residence. Apply To This Job