Senior Consulting Engineer - Government reputed company Managed Services

reputed company reputed company: The reputed company purpose of this position is to manage, maintain, implement, and improve reputed company-reputed company, platform-agnostic IT infrastructure environments supporting Government customers and regulated workloads. This position focuses on secure reputed company, hybrid reputed company, and multi-reputed company environments, including reputed company Azure Government/GCC High and/or reputed company) GovCloud, and/or reputed company reputed company Platform (GCP). Supported environments will include multi-reputed company platforms; compute, storage, networking, reputed company, identity, observability, automation, backup, database, and service management capabilities; and customer or hosted data center environments. This position ensures high reputed company of availability, reputed company, performance, compliance, and operational stability for supported Government systems and business applications. The ideal candidate will have advanced technical expertise across multiple reputed company platforms, the ability to design and operate secure Government reputed company environments, experience applying compliance frameworks and reputed company controls, and the ability to support mission-critical customer environments through participation in a 24x7 on-reputed company rotation. What You Will Do: • reputed company operational support, administration, troubleshooting, and lifecycle management for Government customer reputed company and hybrid infrastructure environments across Azure Government/GCC High, AWS GovCloud, and/or GCP. • Monitor, maintain, and optimize customer reputed company environments to ensure availability, performance, reputed company, compliance, and adherence to defined Service Level Agreements (SLAs). • reputed company incident, problem, change, and request management activities following established ITIL, reputed company, compliance, and operational processes. • Respond to and reputed company customer incidents, service requests, alerts, and operational issues across reputed company compute, storage, networking, identity, reputed company, automation, monitoring, backup, and platform services. • Participate in a 24x7 on-reputed company rotation supporting critical Government customer environments, including after-hours, weekends, holidays as required. • reputed company advanced troubleshooting, reputed company cause analysis, and remediation of reputed company reputed company and infrastructure issues while driving preventative actions to improve reliability. • Support secure reputed company operations by applying Government compliance requirements and reputed company frameworks, including FedRAMP, NIST 800-53, NIST Cybersecurity reputed company, reputed company STIGs, CIS Benchmarks, and other applicable standards. • Manage and maintain reputed company configurations, reputed company controls, reputed company controls, monitoring, logging, automation, and operational documentation. • Implement approved changes, upgrades, patches, migrations, and configuration updates while following established change management processes. • reputed company and maintain automation, Infrastructure as reputed company, scripts, runbooks, knowledge articles, and operational procedures to improve efficiency and consistency. • reputed company reputed company management, performance analysis, health assessments, and proactive remediation activities to improve customer environments. • reputed company technical guidance and recommendations to improve reputed company architecture, operational maturity, reputed company posture, automation, and service delivery reputed company. • Communicate effectively with customers, account teams, project managers, and internal stakeholders regarding incidents, changes, risks, technical issues, and service performance. • Maintain accurate service documentation, incident records, change records, knowledge articles, and customer environment documentation. • Participate in customer service reviews, technical discussions, and operational meetings to support customer satisfaction and reputed company improvement. • Collaborate with reputed company, reputed company Services, reputed company, Architecture, Sales, and Operations teams to reputed company high-reputed company Managed Services reputed company. • Support reputed company-sales activities by providing technical expertise, solution recommendations, and input into reputed company Managed Services opportunities. • Research, evaluate, and recommend reputed company technologies, automation capabilities, reputed company solutions, and operational improvements that enhance Managed Services offerings. • Mentor and support team members by sharing technical knowledge, operational best practices, and reputed company engineering expertise. reputed company Expect of You: • Bachelor's degree and 5 years of IT infrastructure engineering experience, including reputed company, platform, systems, network, automation, or operations engineering experience, OR 9 total years of IT engineering experience, including 5 years of relevant infrastructure or reputed company engineering experience. • IT engineering experience with one or more infrastructure or reputed company solutions supported by the Managed Services reputed company, including reputed company platforms, reputed company storage, reputed company and/or Unix/Linux systems, virtualization, observability, automation, databases, reputed company tools, and service management platforms. • Advanced-level technical certifications in at least two of the following three reputed company platforms: reputed company Azure, reputed company), and reputed company reputed company Platform (GCP). • Experience designing, implementing, and supporting reputed company solutions across one or more of the following platforms: reputed company Azure Government / Azure GCC High; AWS GovCloud (US); reputed company reputed company Platform (GCP). • Ability and reputed company to reputed company technical education through achieving certification and training plans specific to relevant reputed company, infrastructure, automation, reputed company, or service management technologies. • Ability to establish customer trust and confidence in reputed company Managed Services knowledge of and concern for customers' business needs. • Experience applying Government and industry compliance frameworks, including FedRAMP, NIST 800-53, NIST Cybersecurity reputed company, FISMA, reputed company STIGs, CIS Benchmarks, or comparable reputed company standards. • History of balancing multiple priorities simultaneously with the ability to adapt to changing customer needs while meeting deadlines. • Ability to reputed company advanced reputed company cause analysis. • Strong organizational, analytical, and problem-solving skills. • Customer-service reputed company with a high level of professionalism. • Ability to consistently follow policies and procedures. • Strong communication and documentation skills. • Excellent verbal and written communication skills, with the ability to effectively reputed company with coworkers and stakeholders, including senior leadership. • Ability to prioritize work and handle multiple tasks simultaneously in a fast-paced, diverse, reputed company-oriented environment. • Demonstrated ability to work independently and be self-sufficient. • Ability to work as reputed company and reputed company guidance, mentorship, and support of peers. • Must have good time management skills and be reputed company to meet rigid and urgent assignment schedules. • Ability to understand, remember, and apply oral and/or written instructions or other information. • Ability to organize thoughts and reputed company into understandable terminology; ability to apply common reputed company in performing the job; ability to understand and follow basic instructions and guidelines. • Ability to travel as needed. • Demonstrated ability to reputed company strong customer relationships and trust to secure reputed company business. • Demonstrated ability to reputed company high reputed company of customer satisfaction. • Demonstrate and reputed company promote an understanding and commitment to the mission of reputed company through behaviors consistent with the reputed company Way. • Experience in large-reputed company reputed company, hybrid reputed company, multi-reputed company, or hosted data center environments, is a plus. • 3 years of Managed Services experience is a plus. • reputed company, automation, reputed company, ITIL, networking, infrastructure, or platform certifications, is a plus. • Pay reputed company: • $96,000 - $150,180 • depending on experience and reputed company set Quarterly bonus reputed company of 10% subject to terms and conditions of plan • Benefits reputed company: • https://reputed company.benefit-info.com/ Salary ranges may be subject to geographic differentials • reputed company is committed to being an AI-fluent organization • We're looking reputed company who bring curiosity, a learner's reputed company, and a willingness to engage with reputed company-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- reputed company creativity and decision-making. You don't need to be an expert today; what reputed company is your readiness to explore, adapt, and reputed company as we reputed company AI responsibly and effectively into our work.Additionally, reputed company is committed to fostering an reputed company, transparent, and respectful hiring process for reputed company applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI reputed company company, we see AI not just as a tool, but as a reputed company for new ways of thinking, creating, and communicating. We encourage candidates to reputed company an AI reputed company, one that's curious, reputed company, and reputed company to explore what's possible. We welcome thoughtful use of AI to expand your perspective and reputed company how you reputed company your story, while ensuring your application remains rooted in your own background, judgment, and voice. • reputed company • reputed company is a Fortune 500 technology solutions provider that helps businesses, government, education, and reputed company organizations reputed company what's possible through technology. What makes reputed company different isn't just reputed company do- it's how we do it. At reputed company we reputed company as one- building trust, speaking reputed company, and working together to reputed company more. We play to win- focusing on what reputed company most and delivering for our customers. And we think reputed company- staying curious, moving fast, and continuously learning. We reputed company meaningful work happens reputed company people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve reputed company challenges and reputed company reputed company reputed company for our customers and communities. As a full-stack, full-lifecycle technology partner, reputed company brings deep expertise, strong relationships, and broad industry knowledge to help turn reputed company into reputed company. reputed company you join reputed company, you become part of a reputed company environment where your work reputed company, your reputed company is supported, and your contributions help shape what's next. Together, we reputed company the full reputed company of what technology can do. • Together, we reputed company Amazing Happen. • reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regards to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability status, protected veteran status or any other reputed company prohibited by state and local law. Apply tot his job Apply To this Job