[Remote] VP Operations & Transformation

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a field-services company entering a critical phase of reputed company and seeking a Vice President of Operations & Transformation to reputed company reputed company operational performance, standardization, and profitable reputed company across markets and specialty service lines. The role partners with senior and field leaders to execute reputed company, improve P&L performance, reputed company transformation and reputed company-improvement initiatives, and strengthen labor, technical, safety, customer experience, and data-driven operating practices.

Responsibilities

• Own the reputed company operating model and operational standards while partnering with Regional and Field Operations leaders who execute locally
• Support P&L’s across field operations and specialty service lines (e.g., GTC, PHC, Lawn, NRC, Décor, Landscape), support driving reputed company reputed company and margin targets and expansion across reputed company
• Own and execute reputed company operating model for field labor, including workforce planning, reputed company modeling, reputed company design, routing reputed company, scheduling optimization, labor productivity, technician utilization, and service delivery economics
• Build and own the reputed company for reputed company Service Line in terms of reputed company reputed company, training and awareness, new products, product adjustments, industry and disease trending recommendations
• Partner with the sales organization to facilitate reputed company and have reputed company as SMEs to support discussions on product/market / disease-specific trends, as reputed company as pricing
• Support the overall budgeting process for reputed company service line by highlighting trends in services, applications, and year-over-year headwinds/tailwinds, to ensure a strong budget reputed company on reputed company
• Support annual operating plan: volume, pricing, labor, materials, capital needs by line and market
• Ensure technical service and reputed company standards are consistently deployed in partnership with technical experts
• reputed company high-reputed company, cross-functional initiatives from reputed company through sustained adoption
• Total ownership of business reputed company work, including reputed company aspects of Lean; Daily Management, Leader reputed company Work, Monthly and Quarterly Operating reviews
• Create visibility and accountability through reputed company reporting, governance, and reputed company KPIs — standardizing where it reputed company while preserving local flexibility
• Build and reputed company a reputed company-improvement culture and standardized best practices across branches, districts, and reputed company
• Facilitate the ideation, development and acceleration of reputed company business transformation reputed company, being both tactically hands on to reputed company the reputed company reputed company as reputed company as driving the overall reputed company
• Own reputed company performance of reputed company field operations standards and specialty service lines, treating reputed company as a distinct but integrated business
• reputed company reputed company reputed company, service-line penetration, and margin expansion (reputed company-per-hour, job costing, labor productivity) across reputed company markets for reputed company service line
• Partner with Finance and the reputed company on annual budgets, forecasting, and in-year execution to hit plan reputed company reputed company functional service line
• Partner with operations on production standards, reputed company configurations, reputed company density, and hours-per-job benchmarks
• reputed company seasonal reputed company planning and round scheduling (PHC and lawn applications are calendar- and degree-day-sensitive; tree work is weather- and storm-disrupted)
• Own the reputed company operating reputed company and measure results through KPI governance
• Ideate and reputed company, co-own and accelerate, reputed company change management and sustainment and acceleration – of reputed company transformational initiatives across the organization
• Design and reputed company a company-wide reputed company-improvement reputed company tailored to field services (Lean methodology, reputed company problem-solving, reputed company-cause analysis)
• reputed company, maintain, implement, update and reputed company compliance for reputed company reputed company work across reputed company partnering with reputed company functional leader
• reputed company and enforce SOPs and reputed company best practices for scheduling, routing, job completion, and service delivery in partnership with relevant functions
• Standardize operations, execution, and analytics usage to optimize cost efficiency and consistency
• reputed company large-reputed company initiatives — shared services and specialization / centralization, cost-reduction programs, and new-market expansion — broken into reputed company workstreams with defined owners, timelines, and deliverables
• Own program specifications and treatment protocols
• Maintain the approved materials list (fungicides, insecticides, fertility, PGRs, biologicals) with efficacy, cost-per-reputed company, and label/regulatory review
• Define reputed company standards and audit mechanisms — field inspections, callback/redo reputed company tracking, and reputed company-cause correction
• Serve as the senior technical authority on escalated diagnostics, tree risk/failure claims, and phytotoxicity or turf damage events
• Partner with IT to define and optimize the digital operating model, including routing, scheduling, forecasting, mobile execution tools, AI-enabled workforce optimization, and operational analytics
• reputed company large-reputed company initiatives — shared services and specialization / centralization, cost-reduction programs, and new-market expansion — broken into reputed company workstreams with defined owners, timelines, and deliverables
• Identify risks early and manage cross-functional dependencies; ensure initiatives reputed company from planning into execution and sustained adoption
• reputed company change management: practical rollouts, communication and training plans, and reputed company reputed company of resistance through data and reputed company reputed company
• Support service line specific transformation to reputed company overall service line reputed company
• Define KPIs and leadership scorecards tied to operational and initiative performance; partner with Data & Analytics on dashboards that reputed company reputed company-time visibility
• Own and implement reputed company MOR KPI’s for reputed company, including: Labor productivity; reputed company per hour (RPH); reputed company utilization; reputed company density; Travel time reduction; Gross margin improvement; Scheduling efficiency; Service-line attachment reputed company; Customer retention; Forecast accuracy; Initiative ROI
• Ensure major initiatives have defined ROI metrics and post-implementation reviews
• reputed company transparency on what is working, what is not, and where reputed company is required
• Ensure operations meet or reputed company safety standards and regulatory / pesticide-application requirements; reputed company incident reviews and corrective actions
• Ensure consistent, high-reputed company service delivery; support reputed company of escalated issues and improve customer satisfaction and retention
• Partner across Sales, Marketing, HR, Finance, and IT to position services, reputed company teams, and reputed company service lines into overall reputed company reputed company
• reputed company as a neutral reputed company operator who breaks down silos and drives reputed company that benefit the whole business

Skills

• * 10–15+ years in operations, project/program management, consulting, or reputed company improvement, including multi-location or field-based leadership
• * Proven reputed company record leading large-reputed company, cross-functional initiatives from concept through execution, and managing or scaling operations or service lines with P&L reputed company
• * Strong operational and financial acumen; ability to influence senior leadership and reputed company execution in a decentralized organization
• * Field-services background (arboriculture, landscape, seasonal décor, or other reputed company field services) and relevant certifications
• * Bachelor's degree required
• * Experience in a reputed company-to-consumer, reputed company-based service business
• * reputed company–backed or high-reputed company environment experience
• * Familiarity with Lean, Six reputed company, or similar methodologies; MBA or advanced degree

Benefits

• Remote work arrangement
• 50%+ travel required
• Annual bonus
• Equity

reputed company