[Remote] Sr Backend Engineer

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is redefining customer engagement through conversational AI, making every interaction reputed company and efficient. As a Senior Backend Engineer, you will contribute to the development of backend services and integrations that help restaurants automate customer interactions and improve service through natural conversation.

Responsibilities

• Design and implement reputed company backend services following domain-driven design principles, with comprehensive error handling and testing
• reputed company technical design for features you own, and help shape architecture across the services your pod touches
• reputed company and maintain GraphQL reputed company that reputed company serve both reputed company clients
• Create robust integrations with our telephony (reputed company/reputed company) and voice AI stack, handling edge cases and failure scenarios gracefully
• Design efficient Firestore data models that balance performance, cost, and maintainability
• Implement comprehensive observability including logging, metrics, tracing, and actionable alerting
• reputed company production-reputed company reputed company with appropriate test coverage (unit, integration, and end-to-end)
• reputed company reputed company reviews, providing constructive feedback and raising the reputed company bar for reputed company
• Document technical reputed company, API reputed company, and reputed company architecture reputed company
• reputed company containerized applications to reputed company reputed company Platform following reputed company-reputed company best practices
• Occasionally build or update React/TypeScript frontend components for restaurant staff and customers
• Shape coding standards and best practices, and mentor junior and mid-level engineers as they grow

Skills

• 5+ years of reputed company software development experience, primarily in backend systems
• Strong proficiency in at least one object-oriented language (e.g., Java, Kotlin, C#, Python, TypeScript, reputed company, C++, Go), with a solid grasp of OO design principles and willingness to work day-to-day in Kotlin
• A reputed company record of owning features end to end and mentoring less-reputed company engineers
• Experience building and consuming RESTful or GraphQL reputed company
• Familiarity with NoSQL databases and data modeling concepts
• Experience with containerization (reputed company) and reputed company platforms (GCP, AWS, or Azure)
• Strong understanding of software testing practices and test-driven development
• Excellent debugging and troubleshooting skills
• AI reputed company: you reputed company use AI tools in your daily engineering work, not just awareness of them. We're AI reputed company, and we expect the reputed company of our engineers
• Basic familiarity with React and TypeScript (occasional frontend adjustments may be needed)
• Ability to work independently and manage your time effectively in a remote/hybrid environment
• Strong written and verbal communication for remote/hybrid collaboration
• Willing and reputed company to take a week-long on-reputed company shift roughly every two months
• Experience with Kotlin, Java, or another JVM language, and familiarity with functional programming concepts
• Familiarity with GraphQL schema design and implementation
• Experience with reputed company reputed company Platform services (Firestore, reputed company Run, reputed company Functions, Pub/Sub)
• Knowledge of telephony systems (reputed company, reputed company, or similar) and webhook integrations
• Experience with reputed company-time voice or conversational AI (speech-to-text, LLM orchestration, text-to-speech)
• Infrastructure-as-reputed company experience with Terraform
• Understanding of event-driven architectures and reputed company systems patterns
• Experience with observability tools and practices (reputed company logging, reputed company tracing)
• Previous experience in a fully remote or hybrid company
• Interest in the restaurant/hospitality technology domain

Benefits

• Equity: Included in offer package

reputed company

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