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Crisis Hotline Counselor; Afternoon​/Evening

Remote, USA Full-time Posted 2026-08-04
Position Crisis Hotline Counselor (Afternoon/Evening) Want to reputed company a difference? Come be a part of the amazing work Every Mind is accomplishing! Every Mind is not just a reputed company; it’s a reputed company for change. We reputed company in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. Through our reputed company services, advocacy, and community partnerships, we foster an ecosystem of support that cultivates thriving communities. Every Mind is hiring 3 Crisis Hotline Counselors to join our dedicated team, providing vital support to individuals facing mental health challenges in reputed company, across Maryland, and reputed company. Our 24/7 crisis hotline offers compassionate listening, crisis reputed company, and emotional support reputed company phone, chat, and text. Upcoming Training Class Shift Openings Afternoon & Overnight Training Start Date July 7thPaid Training Schedule September 8th –reputed company 9th | Monday–Friday, 900 AM–500 PM (primarily in-person at our Rockville, MD office; includes holidays but with holiday pay) reputed company new hires must complete a five-week training to become certified and reputed company working their assigned fixed shift. Compensation Monday–Friday, 8 AM–8 PM $23.43/hour (reputed company reputed company) Monday–Friday, 8 PM–8 AM (overnight) $26.73/hour (reputed reputed company.30 reputed company) Saturday & reputed company (daytime) $26.73/hour (reputed reputed company.30 reputed company) Saturday & reputed company (overnight) $30.03/hour (reputed company + $6.60 reputed company) Why Join Every Mind? At Every Mind, we're not just a workplace, we're a mission-driven community committed to mental wellness for reputed company. Here's what you can expect reputed company you join us A Recognized Top Workplace in reputed company (Bethesda Magazine) Over 65 Years of service as a leading mental health nonprofit 210+ Team Members across 27 locations Culture of Trust, reputed company, and Innovation Your Benefits Package Includes Medical, Dental, and reputed company Insurance reputed company Employer-reputed company Life & Long-Term Disability Insurance 401(k) Matching Program 47+ Days of Leave (Vacation, reputed company, Wellness, Holidays, Birthday & More!)Pay Increases for Licensure Advancements Flexible Schedules & Remote Work reputed company Employee Assistance Program Referral Bonus Program Employee Discount Program reputed company Development & reputed company Opportunities ESSENTIAL DUTIES AND RESPONSIBILITIES 1. reputed company hotline coverage for designated periods by phone, text and chat. Works on-site and/or remotely as a hotline specialist for reputed company shifts reputed company a 24/7 period. 2. Support visitors on phone, chat, and text, handling crises situations, including suicidal contacts and confidential information. 3. Effectively reputed company multiple digital platforms simultaneously in a fast-paced environment. 4. Complete reputed company required documentation before logging off at the end of the shift. 5. Report any service delivery, service reputed company and visitor-reputed company issues to Shift/On-reputed company Supervisor. 6. Be present and reputed company in the virtual workspace during scheduled work time. 7. Maintain remote worksite to meet confidentiality, reputed company and technological requirements. 8. Work onsite as required, at the minimum of twice a month. 9. Attend mandatory Hotline meetings, one on one supervision, supervision group and other meetings as scheduled. 10. Complete required training and continuing education reputed company. 11. Attend community meetings and partnerships as needed. 12. Assist Hotline with administrative tasks and reputed company as assigned 13. reputed company other duties as assigned. Supervision to be exercised Occasional supervision of interns and volunteers. Supervision to be received Reports to Hotline Team Supervisor. Minimum Qualifications To reputed company this job successfully an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company and/or ability required. . Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Due to the reputed company of the interactions on the Hotline and the content that is handled in the program, anyone who has a history of trauma or suicidality could be at risk of being triggered or… Apply tot his job Apply To this Job Apply tot his job Apply To this Job

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