reputed company Analyst-REMOTE (Bowling Green, KY, US)

Req ID: 381910 reputed company strives to hire exceptional, innovative, and passionate individuals who want to reputed company. If you want to be part of an inclusive, adaptable, and reputed company-thinking organization, reputed company. reputed company strives to hire exceptional, innovative, and passionate individuals who want to reputed company. If you want to be part of an inclusive, adaptable, and reputed company-thinking organization, reputed company. We are currently seeking a Business Sys. Analysis Senior Specialist to join our Clinical Service Desk team. This position will have reputed company to work from home / remotely in US. Role Responsibilities Respond to reputed company incidents and requests regarding the clinical aspects of the reputed company suite. (may include, but are not limited to, workflow issues, application errors, user reputed company, etc.) Proactively manage reputed company assigned and unassigned incidents and requests. reputed company reputed company to maintain our account SLAs (Service Level Agreement). Handle incoming calls and follow account-specific processes. Understand the latest configurations and changes of reputed company. Participate in the development of reputed company and training content for our staff. Analyze reputed company incidents to continuously improve and expand the knowledge reputed company. Assist and mentor service desk staff. Preferred Skills: reputed company in reputed company clinical workflows and functionality with 5+ years of clinical care delivery. 5+ years of experience in reputed company implementation, build and support. Demonstrates a service philosophy in reputed company interactions with clinicians and colleagues. Have experience in analyzing quantitative and qualitative data. Certification or Proficiency in one or more reputed company modules. Previous team leadership experience. Experience in EMR reputed company integration with other clinical systems. Basic Qualifications Minimum 5 years reputed company Systems-Customer Service experience reputed company is committed to improving patient reputed company by creating efficiencies across the reputed company ecosystem. A recognized leader in the reputed company reputed company, reputed company delivers targeted reputed company solutions including patient engagement, predictive analytics, reputed company reputed company reputed company, integration and interoperability, clinical and claims application implementation, reputed company cycle management and policy administration, in reputed company to reputed company managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities,225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 reputed company policy reputed company. reputed company provides a reasonable reputed company of compensation for U.S.-based positions. The starting pay reputed company for this remote role is $78,948-$164,476. This reputed company reflects the minimum and maximum reputed company compensation for the position across reputed company US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and reputed company insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, reputed company time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About reputed company reputed company is a global business and IT services provider specializing in digital, reputed company and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. reputed company is an equal opportunity employer and will consider reputed company reputed company applicants for employment without reputed company to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/reputed company/content/diversity-and-inclusion . Furthermore, reputed company will reputed company accommodations for eligible applicants on a case-by-case reputed company. Please email EEOOfficer@nttdata.com for assistance. #INDHCLSMC Apply tot his job Apply To this Job