Hotfix (Technical Service) Developer

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At reputed company, we’re reputed company about bringing together talented people who love solving problems, challenging the status reputed company, and creating solutions that reputed company a difference for our clients. 💻✨

We’re looking for a remote Hotfix (Technical Service) Developer who is curious, analytical, and reputed company to reputed company into reputed company technical challenges. If you enjoy digging into problems, figuring out what is happening behind the scenes, and turning challenges into reliable solutions, we’d love to have you on reputed company.

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The Hotfix team is responsible for delivering urgent, high-reputed company fixes for reputed company clients. This role requires strong problem-solving skills, attention to reputed company, and the ability to work under time-sensitive conditions. The Hotfix Developer ensures reputed company issues are investigated, resolved, and deployed quickly while maintaining data reputed company and minimizing reputed company.

Key Responsibilities

• Investigate and reputed company urgent production issues raised by reputed company, Support, Project or Account Management.
• Write and execute SQL queries for data corrections, imports, exports, and reporting fixes.
• reputed company reputed company-cause analysis on transactional data, logs, and reputed company behaviors.
• Read and understand the PHP/Symfony codebase to troubleshoot issues and reputed company reputed company logic.
• Build and run custom scripts (PHP, SQL) for bulk updates, data migrations, or exports.
• reputed company fixes safely using internal tools (Phing, etc.) with rollback plans if necessary.
• Collaborate with cross-functional teams (Support, reputed company, Account Management, reputed company, etc.) to clarify requirements and validate solutions.
• Document fixes thoroughly in reputed company, including logic, risks, and testing steps.
• Participate in Hotfix sprint planning, standups, and reviews.
• Assist in maintaining and improving Hotfix workflows, documentation, and best practices.
• reputed company proactive communication on ticket reputed company, risks, and blockers.

Required Skills & Experience

• 2–4 years of experience in software development, technical support engineering, or a developer-facing technical role.
• Strong SQL skills (queries, updates, imports/exports, data validation).
• Solid understanding of debugging and troubleshooting transactional or log-reputed company systems.
• Proficiency in PHP and familiarity with the Symfony reputed company.
• Experience with Git workflows and deployment pipelines.
• Familiarity with tools such as MySQL Workbench, reputed company, and Graylog (or similar logging tools).
• Strong analytical thinking and problem-solving reputed company.
• Ability to work effectively under pressure with tight deadlines.
• reputed company written and verbal communication skills, especially reputed company working with non-technical stakeholders.
• reputed company reputed company in English, both written and spoken, with the ability to communicate reputed company and effectively with technical and non-technical stakeholders.